Jennifer Erickson
portland
Summary
Detail-oriented Transcriptionist offering 2-year background translating voice recordings, conversations or presentations to written form. Proficient in Premier Pro and Express Scribe Pro. Accurate and efficient professional well-versed in reviewing and editing drafts and intelligent transcription. Well versed in Full and Clear Verbatim as well as dialogue transcription. In-depth knowledge of speech recognition technology coupled with familiarity of speech errors, false starts, filler words, and slang words.
Overview
22
22
years of professional experience
Work History
Freelance Transcriber
Self-employed
01.2021 - Current
- Verified signatures and checked medical charts for accuracy and completion.
- Used Premier Pro to input information into computerized patient record system.
- Contributed to company growth through exceptional performance, leading to an increase in repeat clients and positive referrals.
- Listened to recorded dictation and transcribed information using Premier Pro.
- Adapted swiftly to different industries'' terminologies through thorough research on subject matters before beginning each transcription assignment.
- Met all confidentiality guidelines as directed by company.
Banquet Bartender and Server
IHG Hotels & Resorts
11.2023 - Current
- Prepared for events by setting up bar, stocking supplies, and arranging tables.
- Responded to guest questions and requests with friendly and knowledgeable service.
- Set up glassware, liquor, and other necessary supplies for special events.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Ensured proper glassware was used for each cocktail type, demonstrating attention to detail that elevated guest experience levels.
- Upheld legal compliance regarding alcohol consumption by checking identification of patrons before serving alcoholic beverages.
Private Party Banquet Server and Bartender
Tom's Catering
01.2013 - 12.2020
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
Mortgage Mortgage Processor/underwriter
Washington Mutual Bank
09.2003 - 08.2013
- Optimized workflow efficiency by prioritizing tasks based on client needs and deadlines, ensuring timely completion of loans.
- Collaborated closely with underwriters to expedite loan approvals, resulting in increased productivity.
- Reduced loan application processing time by diligently reviewing and verifying applicant information.
- Mitigated risks for financial institutions by conducting comprehensive background checks on potential borrowers.
- Achieved higher success rate in closing loans by maintaining open communication channels between all parties involved in the transaction process.
- Streamlined mortgage processing procedures by implementing an efficient document management system.
- Utilized and trained associates on various financial products and software programs.
Education
No Degree - Accounting / Bookkeeping
Orange Orange Coast Community College
Costa Mesa CaliforniaSkills
- Customer service
- Efficient multitasking
- Setting up tables
- Preparing for events
- Microsoft office
- Transcription
- Audio processing
- Typing speed of 50-60 wpm
Timeline
Banquet Bartender and Server
IHG Hotels & Resorts
11.2023 - Current
Freelance Transcriber
Self-employed
01.2021 - Current
Private Party Banquet Server and Bartender
Tom's Catering
01.2013 - 12.2020
Mortgage Mortgage Processor/underwriter
Washington Mutual Bank
09.2003 - 08.2013
No Degree - Accounting / Bookkeeping
Orange Orange Coast Community College
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