Dustin McKinnon

• Trained new bartenders on specialty drink preparation, product promotion, garnish preparation and sanitation protocol.
• Liaised between executives and entry-level workers, facilitating smooth communication and successfully achieving functional bartenders.
• Decreased training time by designing effective new training programs.
• Monitored day-to-day activities of employees, noting areas needing improvement and implementing plans for rectification.

Territory: Greater Austin area; from as far south as New Braunfels, to as far north as Temple. Including Georgetown and surrounding hill country.

Primary Responsibilities:

• Be the primary point of contact for over 125 active residential, commercial, and industrial accounts in the HVAC market.

• Expand company presence and brand recognition throughout territory, while generating qualified leads.

• Collaborate with experts from known brands in industry, such as Mitsubishi, Nu Calgon, Spurlan, and Southwestern HVAC, to add value to customer, and find new ways to support HVAC/R industry.

• Incorporate and utilize Salesforce CRM system to prioritize and organize daily/weekly tasks, as well as generate reports to track sales numbers and progress.

• Canvas territory to identify new prospects, and if qualified, develop relationships into key accounts.

• Tailor promotional marketing tools, such as dealer programs, SPIFFS, and rebates, based on individual customer needs.

• Understand and implement all aspects of the sales cycle; from customer qualification, to putting together personalized presentations and demonstrations, to negotiations, and finally closing the sale.

• Develop rapport with, and integrate work styles with an established customer support team at the local branch.

• Attend weekly professional sales training meetings.

• Develop creative and unique ways to engage customers and create lasting impression.

• Consistently follow up on new business opportunities to accurately address ever-changing customer wants and needs.

• Understand multiple pricing levels based on customer purchasing power.

Territory: San Antonio, Waco, College station, and surrounding areas.

Primary Responsibilities :

• Worked with builders and city officials to understand and apply new energy conscience building codes.
• Acted as primary liaison between clients and internal departments such as estimating and production.
• Reviewed, presented, and negotiated contracts during early stages of sale.
• Recognized areas in which Best Insulation had opportunity to make small changes, that had big impact; such as implementing formal estimating process.
• Constantly seek and follow up on potential leads sourced from word of mouth, cold calling, and in person meetings.
• Picked up on market trends, and how they had ability to affect growth of Best Insulation.
• Consistently exceeded sales goals by focusing on developing strong relationship with new accounts, allowing trust to develop.
• Recognized challenges faced by large scale insulation manufacturers, in order to make economical purchasing decisions.

Territory: San Antonio and Austin, as well as surrounding areas including Killeen, and western hill country

Average sale: $1,000-$10,000 per sale

Primary Responsibilities:

• Taught myself how to perform RESCHECKS, Manual J Load Tests, and energy audits prior to, and in conjunction with building inspections; ensuring that installed work will comply with latest building codes related to energy efficiency.
• Use effective communication to convey most important information clearly and concisely to potential buyers, in order to close sales, and hit sales targets.
• Prepared estimates and bid packages for potential business.
• Utilized 3 different CRM systems, to manage, organize, and track new existing, and past sales opportunities.
• Trained in fast paced trial by error environment. Required to pick up and apply new concepts quickly and effectively.

Finished Enlistment as an E-5 Non-Commissioned Officer

Stationed in: Tucson Arizona, Kirkland NM, Osan Korea, Fairbanks AK, Kadena Japan, Wake Island HI

Deployed to Japan in 11' and Korea in 12' for Operation Tomodachi Relief

• Trained and mentored subordinates in operational and logistical policies.
• Supervised expeditious movement of aircraft on flight decks, hangar decks and ashore.
• Maintained electronic database and all physical records for department.
• Coordinated rescue and recovery operations with airfield personnel so that all parties were informed of activity.
• Operated and maintained field communications equipment.
• Documented and processed classified materials.
• Supported senior ranking officials in logistics decision making.
• Directed logistical training procedures in accordance with military regulations.