Skilled Worker that learns new processes quickly and adapts to customer and company needs. Hardworking, focused and diligent with good people and problem-solving abilities.
Overview
4
4
years of professional experience
Work History
Teacher's Assistant
Zadok Casey Middle School
08.2021 - 05.2023
Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
Assisted students in mastering subject material and preparing for tests.
Administered tests and assessments to evaluate student progress and performance.
Followed lesson plans designed by absent teachers.
Enforced school and class rules to maintain order in classroom.
Water Attendant
Salem Family Aquatic Center
06.2021 - 08.2022
Monitored safety of guests in and around swimming pool.
Provided attentive service and proactively assessed guest needs.
Responded to emergency situations in a timely, efficient manner.
Educated patrons on safety protocols and enforced safety rules.
Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards.
Responded to patron incidents in professional and timely manner.
Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
Cart Attendant
Walmart
10.2019 - 05.2021
Collected carts left in parking areas and returned to retail stores.
Periodically disinfected carts preventing spread of disease.
Cleared parking lot of litter and foreign debris.
Helped with bagging customers' items and carrying oversized or overweight items to customer vehicles.
Patrolled car park for unattended and loose shopping carts, preventing damage to patron vehicles.
Education
Bachelor of Science - Information Technology
Southern Illinois University Carbondale
Carbondale, IL
2024
Associate of Arts -
Kaskaskia College
Centralia, IL
2021
Skills
Creative Issue Resolution
Customer Satisfaction
Customer Communication and Empathy
Time management
Organizational skills
Active listening
Team Support
Flexibility
Attention to Detail
Responsibility
Timeline
Teacher's Assistant
Zadok Casey Middle School
08.2021 - 05.2023
Water Attendant
Salem Family Aquatic Center
06.2021 - 08.2022
Cart Attendant
Walmart
10.2019 - 05.2021
Bachelor of Science - Information Technology
Southern Illinois University Carbondale
Associate of Arts -
Kaskaskia College
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