Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dustin Peck

Herriman

Summary

Client Service Associate with strong organizational skills and a proven track record in delivering exceptional customer support. Expertise in communication and problem-solving, leading to improved customer satisfaction and loyalty. Committed to enhancing team performance through knowledge sharing and best practices in customer service operations. Seeking a role that values hard work and dedication.

Overview

8
8
years of professional experience

Work History

Tow Truck Driver

R & Z Towing
Murray
05.2025 - Current
  • Checked chains, cables, straps, and winches for proper operation and safety purposes.
  • Worked closely with other drivers, mechanics, tow operators during shifts.
  • Communicated effectively with customers to assess their needs and provide appropriate solutions.
  • Delivered customer vehicles safely and efficiently to desired destinations while adhering to traffic laws and regulations.

Customer Service Representative Manager

Strand Ag Supply - Ace Hardware
Wales
08.2019 - 04.2025
  • Coached Customer Service Representatives on improving communication skills with customers.
  • Maintained up-to-date knowledge of all products, services, pricing plans, promotions, and product updates.
  • Assisted with developing strategies to increase customer retention and loyalty.
  • Provided guidance to team members regarding difficult or complex inquiries from customers.

Customer Service Representative

Riverton Hardware
Riverton
11.2017 - 07.2019
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Developed positive relationships with customers through friendly interactions.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Provided accurate information about products and services to customers.

Education

Riverton High School
Riverton, UT
01-2017

Skills

  • Vehicle towing and winch operation
  • Safety inspections and traffic regulation
  • Customer communication and route planning
  • Customer service and support
  • Technical assistance
  • Relationship management
  • Team leadership
  • Order fulfillment

Timeline

Tow Truck Driver

R & Z Towing
05.2025 - Current

Customer Service Representative Manager

Strand Ag Supply - Ace Hardware
08.2019 - 04.2025

Customer Service Representative

Riverton Hardware
11.2017 - 07.2019

Riverton High School

Similar Profiles

CREATE PROFILE