Dustin Rambo

Versatile

06.2008 - Current

Implemented business strategies, increasing revenue, and effectively targeting new markets.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Delivered excellent customer services, promptly addressing concerns and questions.
Demonstrated versatility in skillset by proficiently working with various types of tiles such as ceramic, porcelain, glass, and natural stone.
Learned about various tile types, sizes and installation techniques and stayed current on industry changes.
Resolved problems arising during tile installation process, maintaining quality and code compliance.
Conducted thorough site assessments before installation to identify any potential issues and provide accurate quotes to clients.
Helped supervisors create cost estimates for tile installation projects.
Increased client referrals through exceptional craftsmanship and attention to detail in all completed projects.
Provided clear communication with clients regarding project timelines, budgets, and potential challenges during the installation process.
Planned and handled more than 5 installation jobs each month.
Documented tile materials and supplies used in each project for proper recordkeeping and billing.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.