Dustin Rosell
Princeton,TX
Summary
Detail-oriented Service Technician with proven history of testing and evaluating equipment and service options to offer quality and timely resolutions. Completes service orders quickly and maintains accuracy in documentation. Committed to providing superior service and clear client communication.
Overview
14
14
years of professional experience
Work History
Director of Operations
DNA Research
08.2022 - Current
- Monitored accounts, ledgers and reporting systems to comply with regulatory requirements and compliance policy standards.
- Networked with other professionals and organizations to expand contacts and opportunities.
- Trained and guided team members to maintain high productivity and performance metrics.
- Created efficiency throughout by implementing operating procedures.
- Site maintenance including electrical,hvac,water treatment,irrigation and fertigation equipment.
Installation Superintendent/Managing Partner
OTB Washes/Full Auto Wash Solutions
12.2019 - 08.2022
- Reviewed plans,coordinated pre-construction division of labor and supervision of ongoing construction projects according to schedule deadlines and quality demands.
- Established successful procedures for day-to-day operations and long-term planning.
- Analyzed reports to identify areas of improvement and implement corrective action.
- Scheduled and supervised maintenance ,repair and installation of equipment
- trained installation and service techs in various equipment ,controllers,and schematics.
- Maintained safety onsite and upheld all OSHA regulations.
- Supported project coordination and smooth workflow by coordinating materials, inspections, and contractor actions.
- Trained workers in proper methods, equipment operation and safety procedures.
- Represented organization at industry conferences and events.
Lead Service Tech
Big Man Washes
01.2015 - 12.2019
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Explained diagnostic findings to customers and outlined repair or service options.
- Responded to problems reported by customers by troubleshooting and diagnoses of various types car wash systems,equipment and controllers .
- Followed and insured detailed preventative maintenance schedules and reports.
- Supervised, trained ,and performed in car wash service,remodels ,retrofits,installs and start-ups.
- Quote preparation
General Manager/Service Technician
Fabulous Car Wash
01.2011 - 01.2015
- Established positive and effective communication among staff and organization leadership, reducing miscommunications, missed deadlines, site shutdowns ,equipment malfunctions and vehicle damage.
- Supervised operations staff and kept employees compliant with company policies and operational and safety procedures.
- Managed inventory and supply chain to achieve timely and accurate delivery of goods and services.
- Created preventative maintenance schedules and created spare parts inventory system in order to insure equipment lifespan and efficiency of wash over all.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Trained and guided team members to maintain high productivity and performance.
- Interacted well with customers to build connections and nurture relationships.
- Recruited, hired, and trained personnel, working to establish key internal functions and outline scope of positions for organization.
Education
High School Diploma -
Twin Valley High School
Elverson, PASkills
- Project management
- Electrical Troubleshooting
- Network Troubleshooting
- Mechanical Troubleshooting
- Site Management
- Controls and Electrical Field Wiring
- Installation,design and consultation
- Technical Support
Timeline
Director of Operations
DNA Research
08.2022 - Current
Installation Superintendent/Managing Partner
OTB Washes/Full Auto Wash Solutions
12.2019 - 08.2022
Lead Service Tech
Big Man Washes
01.2015 - 12.2019
General Manager/Service Technician
Fabulous Car Wash
01.2011 - 01.2015
High School Diploma -
Twin Valley High School
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