Dustin Thompson
Lenoir,NC
Summary
Dynamic manager with a proven track record in customer service and employee training. Strong skills in conflict resolution and project management, fostering a collaborative environment that enhances team performance and customer satisfaction.
Overview
10
10
years of professional experience
Work History
Manager
Walmart
Boone, North Carolina
02.2022 - Current
- Delegated tasks to staff, establishing clear priorities and goals to improve workflow efficiency.
- Trained new associates on company policies and customer service standards to ensure consistent service quality.
- Enforced customer service standards while resolving issues to maintain quality.
- Fostered positive work environment through employee recognition programs and support initiatives, enhancing team morale.
Manager
Painters Greenhouse
Old Fort, North Carolina
02.2016 - 10.2022
- Conducted regular team meetings to communicate goals and expectations effectively.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Oversaw inventory management, including stock replenishment and organization.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
Bachelor of Science - Business Administration
Southern New Hampshire University
Hooksett, NH07-2026
Skills
- Customer service
- Employee training
- Team building
- Project management
- Inventory management
- Conflict resolution
Timeline
Manager
Walmart
02.2022 - Current
Manager
Painters Greenhouse
02.2016 - 10.2022
Bachelor of Science - Business Administration
Southern New Hampshire University