Dustin Tucker
Mooresville,IN
Summary
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
- Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
Work History
Confirmer
Renewal By Anderson
03.2023 - Current
- Enhanced customer satisfaction by efficiently processing confirmations and resolving issues in a timely manner.
- Streamlined confirmation procedures for improved accuracy and efficiency in the department.
- Maintained thorough records of confirmation activities, ensuring proper documentation for future reference.
- Identified potential errors or discrepancies in client data, taking corrective action when necessary to maintain accuracy and uphold company standards.
- Assisted colleagues in their confirmation duties as needed, fostering a supportive team environment.
- Stayed up-to-date on industry trends and changes in regulations pertaining to confirmations, adapting procedures accordingly to maintain compliance.
Inside Sales Representative
Renewal By Anderson
09.2022 - 03.2023
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Boosted lead conversion rates by conducting thorough needs assessments, identifying opportunities for upselling and crossselling.
- Exceeded monthly quotas consistently by employing persuasive sales techniques and leveraging in-depth product knowledge.
Machine Operator
Toa Usa
02.2022 - 09.2022
- Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.
- Reduced downtime by conducting regular equipment inspections and identifying necessary repairs.
- Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
- Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
Custodian
Wayne Township Schools
08.2021 - 02.2022
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Reduced waste through efficient use of cleaning supplies and equipment.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Streamlined facility maintenance by promptly addressing minor repairs.
Car Salesperson
Andy Mohr Chevrolet
03.2021 - 08.2021
- Collaborated with finance team to secure optimal financing options for customers, ensuring a seamless purchasing process.
- Delivered high-quality service by addressing customer concerns promptly and professionally.
- Boosted customer satisfaction by providing comprehensive information on vehicle features and options.
Picker Packer
Amazon
08.2020 - 03.2021
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Reduced shipping errors by thoroughly checking each item before packaging for shipment.
- Streamlined warehouse operations through efficient organization of products and inventory management.
- Expedited order processing by utilizing a barcode scanner to accurately select items from shelves.
Machine Operator
Nic-Pak
09.2019 - 08.2020
- Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.
- Reduced downtime by conducting regular equipment inspections and identifying necessary repairs.
- Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
- Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
Proximity Marketing Manager
Renewal By Anderson
03.2018 - 09.2019
- Increased customer engagement by implementing innovative proximity marketing campaigns.
- Developed and executed strategic marketing plans for improved brand visibility and customer acquisition.
- Worked closely with sales teams to align objectives and support revenue growth through targeted promotions.
- Led team of marketing professionals, offering mentoring and coaching to build knowledge and skills.
Proximity Marketer
Renewal By Anderson
08.2017 - 03.2018
- Generated leads and conversions by optimizing geofencing techniques for targeted mobile advertising.
- Improved customer retention rates by designing highly relevant, geo-targeted promotions and incentives.
CAP 2 Stocker
Walmart
06.2017 - 08.2017
- Improved inventory accuracy by diligently tracking and reporting stock levels, identifying discrepancies, and promptly addressing issues.
- Enhanced store appearance by maintaining well-organized shelving units and ensuring products were accurately priced and labeled.
- Reduced out-of-stock occurrences with efficient shelf restocking and timely product rotation.
- Increased customer satisfaction by promptly responding to inquiries, providing accurate information, and assisting with locating desired items.
Proximity Marketing Manager
Nusash
11.2016 - 06.2017
- Provided training and guidance to team members regarding best practices in proximity marketing management.
- Worked closely with sales teams to align objectives and support revenue growth through targeted promotions.
- Led team of marketing professionals, offering mentoring and coaching to build knowledge and skills.
Proximity Marketer
White Oak Construction
07.2016 - 11.2016
- Boosted brand awareness by implementing strategic proximity marketing campaigns.
- Enhanced customer engagement through the development of personalized promotional offers.
Kroger
Customer Service Department
12.2013 - 07.2016
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Strengthened communication skills through regular interactions with others.
Education
No Degree - Computer Engineering
IUPUI
Indianapolis, INHigh School Diploma -
Ben Davis High School
Indianapolis, IN07.2014
Skills
- Appointment Scheduling
- Data Entry
- Product Knowledge
- Call Center Operations
- Shipping procedures understanding
- Follow-up skills
- Critical Thinking
- Customer Engagement
- Training and Onboarding
- Team Recruiting and Hiring
- Performance monitoring
- Coaching and Mentoring
Timeline
Confirmer
Renewal By Anderson
03.2023 - Current
Inside Sales Representative
Renewal By Anderson
09.2022 - 03.2023
Machine Operator
Toa Usa
02.2022 - 09.2022
Custodian
Wayne Township Schools
08.2021 - 02.2022
Car Salesperson
Andy Mohr Chevrolet
03.2021 - 08.2021
Picker Packer
Amazon
08.2020 - 03.2021
Machine Operator
Nic-Pak
09.2019 - 08.2020
Proximity Marketing Manager
Renewal By Anderson
03.2018 - 09.2019
Proximity Marketer
Renewal By Anderson
08.2017 - 03.2018
CAP 2 Stocker
Walmart
06.2017 - 08.2017
Proximity Marketing Manager
Nusash
11.2016 - 06.2017
Proximity Marketer
White Oak Construction
07.2016 - 11.2016
Kroger
Customer Service Department
12.2013 - 07.2016
No Degree - Computer Engineering
IUPUI
High School Diploma -
Ben Davis High School