Dustin Wright
Leawood,KS
Summary
Flexible hard worker ready to learn and contribute to team success. Friendly employee with knowledge of banking regulations and regulatory compliance. Offers great communication, collaboration and organizational skills.
Overview
9
9
years of professional experience
Work History
Personal Banker
Landmark National Bank
01.2023 - Current
- Managed and maintained retail branch single-handedly indefinitely due to low staff
- Managed deposits, withdrawals and wire transfers to process smooth banking transactions for clients.
- Followed up with customers to gather feedback and provide additional assistance.
- Processed customer requests for statements, ordering additional checks, and updating customer personal information in database.
- Balanced cash drawers and vault accounts on daily basis with zero discrepancies.
- Maintained customer records and updated account information.
Client Relationship Consultant
U.S. BANK
05.2022 - 01.2023
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
Personal Banker
Central National Bank
11.2021 - 05.2022
- Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
- Handled cash transactions, balanced cash drawers, performed loan payments and issued cashier's checks.
- Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
- Managed deposits, withdrawals and wire transfers to process smooth banking transactions for clients.
- Balanced cash drawers and vault accounts on daily basis with zero discrepancies.
Produce Associate
Hy-Vee
06.2014 - 10.2019
- Greeted customers and provided immediate and courteous service.
- Monitored work environment to maintain safety, cleanliness and organization.
- Processed payments and bagged items for customer check out.
Education
Associate of Arts -
Johnson County Community College
Overland Park, KS05.2017
Skills
- Customer satisfaction
- Account verification and reconciliation
- Rapport building
- Organization
- Safe and vault operation
- Strong work ethic
- Cash dispenser operation
- Reliable
Timeline
Personal Banker
Landmark National Bank
01.2023 - Current
Client Relationship Consultant
U.S. BANK
05.2022 - 01.2023
Personal Banker
Central National Bank
11.2021 - 05.2022
Produce Associate
Hy-Vee
06.2014 - 10.2019
Associate of Arts -
Johnson County Community College
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