Dustyn King

Automotive Parts Specialist

O'Reilly Auto Parts

Du Bois, PA

03.2023 - Current

Assessed customer needs and provided appropriate parts solutions.
Inspected returned parts for defects, damage or wear.
Maintained inventory of automotive parts by restocking shelves and ordering new items as needed.
Organized storage areas to ensure efficient retrieval of products.
Provided technical advice on the selection, installation and maintenance of automotive parts.
Prepared quotations for customers based on their requirements.
Created purchase orders for requested items from customers.
Received incoming shipments and verified contents against packing lists or invoices.
Updated records in the company's computer system regarding order status, stock levels and customer information.
Cross-referenced part numbers between different manufacturers' catalogs.
Performed periodic physical inventories to reconcile discrepancies between actual stock levels and those recorded in the system.
Provided excellent customer service while assisting customers at the counter or over the phone.
Processed returns, exchanges and refunds according to store policies.
Boosted sales by capitalizing on cross-selling and upselling opportunities.
Opened crates to replenish stocked items in proper aisles.
Assisted [Job title] with cycle counting for inventory control.
Received and stocked incoming merchandise, arranging items in correct locations.
Operated point of sales and parts lookup computer systems.
Reviewed catalogs and computer databases to search and locate correct parts for customer vehicles according to make, model and year.
Kept sales and counter areas organized and clean to give positive first impression to visitors and customers.
Performed quality control inspections on parts and packaged parts for delivery or sale.
Performed complimentary services, battery installation, testing and wiper installations.
Followed standards of care and compliance per company and legal requirements.
Located and labeled parts to maintain organized inventory of stock.
Kept parts neatly stacked and ready for purchase to boost sales.
Communicated effectively with clientele to maintain customer satisfaction and loyalty.
Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
Used POS systems to receive payment or obtain credit authorization.
Made recommendations to customers to promote brand effectiveness and product benefits.
Cross-sold additional products and services to purchasing customers.
Collaborated with other members of sales team to reach targets.

Summary

Overview

Work History

Automotive Parts Specialist

Education

High School Diploma -

Certification

Timeline

Automotive Parts Specialist

High School Diploma -

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