Dwana Moore
Columbus
Summary
Compassionate social worker with expertise in crisis intervention, patient advocacy, and collaborative treatment planning. Proven track record in enhancing mental health support for veterans, military members and their families through evidence-based practices. Strong communication skills facilitate effective collaboration with multidisciplinary teams.
Overview
8
8
years of professional experience
4
4
Certifications
Work History
Inpatient Psychiatric Social Worker
Veterans Affairs Medical Center
West Haven
06.2023 - 10.2025
- Integral member of inpatient psych unit interdisciplinary team, consisting of psychiatrists, psychologists, social worker, nurses, peer support specialists and pharmacists.
- Educated interdisciplinary team on social work processes, conducted intake assessments, led unit interventions, addressed patients' legal and housing matters, determined effective counseling methods, communicated patients' progress and needs, and facilitated discharge planning.
- Conducted individual therapy sessions for veterans facing mental health challenges.
- Collaborated with multidisciplinary teams on treatment plans.
- Utilized evidence-based practices for assessment and diagnosis of mental health conditions.
- Provided crisis intervention services for veterans in acute distress.
- Facilitated support groups to foster peer connection and emotional healing.
- Documented patient progress and treatment effectiveness in electronic health records.
- Educated veterans about available mental health resources.
- Advocated for patient needs within veterans affairs medical center system.
- Created safety plans with Veterans and their families to foster safer reintegration.
- Executed comprehensive discharge planning by providing referrals to appropriate treatment, scheduling outpatient appointments, and coordinating in-home services.
- Organized placement to nursing homes, assisted living facilities, and retirement homes.
- Prepared referrals and coordinated entry to residential drug treatment facilities, daytime treatment center, intensive outpatient therapy treatment centers, halfway houses, and other appropriate treatment options.
- Conducted training on de-escalation and anxiety reduction techniques to patients and staff members.
- Improved safety and morale in inpatient unit by providing safe colored pencils and markers for art therapy and safe pens for journal therapy.
- Developed inpatient intake biopsychosocial worksheet for new patients to gather and document important and helpful information while also identifying background information and needs to be addressed.
Unemployed
N/A
Columbus
02.2021 - 06.2023
- Exited position to focus on caregiving responsibilities for maternal parent and grandson amid mother's active duty deployment
- Attended educational seminars and supervision sessions to improve mental health understanding and professional development.
- Engaged in online training sessions and mental health seminars to enhance knowledge and skills.
Exceptional Family Member Program Coordinator
USAF
Joint Base McGuire
08.2017 - 02.2021
- Member of a newly developed interdisciplinary team formed to support military families requiring specialized medical, behavioral, and/or educational counseling, education and resources.
- Administered counseling to military service units and base leadership regarding family and community issues.
- Advocated for Exceptional Family Member Program (EFMP) families with military leadership for improved services.
- Conducted psychosocial assessments to evaluate family needs and situational stressors through interviews.
- Collaborated with families to identify areas of concern and prepare action plans.
- Conducted referrals and administered treatment plans based on family needs and goals.
- Created safety plans for family members with behavioral and/or medical conditions to prevent or significantly lessen unsafe conditions.
- Triaged walk-in and telephone customers to swiftly identify problems and provide immediate assistance in a variety of biopsychosocial situations.
- Coordinated educational workshops and recreational events to foster community support among families.
- Established partnerships with social service organizations, schools and medical centers to enhance knowledge of processes and gain helpful resource availability for military families.
- Implemented marketing campaigns to raise awareness of EFMP services within the base installation.
Education
Masters of Social Work - Social Work
University of Pennsylvania
Philadelphia, PA05-2019
Bachelor of Arts - Psychology
Thomas Edison State University
Trenton, NJ12-2012
Skills
- Anger management
- Autism spectrum support
- Behavior modification & management
- Biopsychosocial assessment & interventions
- Care coordination
- Clinical documentation
- Collaborative & individualized treatment planning
- Compassionate communication
- Conflict resolution
- Crisis intervention
- Discharge coordination
- Evidence-based practices
- Geriatric mental health
- Grief counseling
- Facilitating individual & groups counseling
- Mental health assessment
- Motivational interviewing
- Multicultural competence
- Patient advocacy
- Psychoeducation
- Sexual assault support
- Strengths-based practices
- Substance abuse counseling
- Suicide risk assessment & prevention
Certification
Advanced Safety Planning Intervention - U.S. Dept of Veterans Affairs Office of Mental Health & Suicide Prevention
Timeline
Inpatient Psychiatric Social Worker
Veterans Affairs Medical Center
06.2023 - 10.2025
Unemployed
N/A
02.2021 - 06.2023
Exceptional Family Member Program Coordinator
USAF
08.2017 - 02.2021
Masters of Social Work - Social Work
University of Pennsylvania
Bachelor of Arts - Psychology
Thomas Edison State University