Dwanda Wynn
FedEx Ground
Orlando,FL
1
Language
15
years of professional experience
Office Administrator experienced in streamlining operations and enhancing efficiency in recordkeeping. Achieved improved service delivery through effective scheduling and staff training, fostering a productive work environment. Focused on facilitating team collaboration and ensuring seamless workflow in dynamic settings.
Work History
Office Administrator
4 Years 7 Months- Managed daily office correspondence, routing calls, emails, and service requests to appropriate departments.
- Coordinated scheduling for drivers, supervisors, and office tasks to support smooth daily operations.
- Maintained accurate records for shipments, invoices, and administrative files using internal tracking systems.
- Supported dispatch activities by relaying delivery information and updating status changes promptly.
- Organized office supplies, filing systems, and paperwork to improve administrative efficiency.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
Security Officer
7 Years- Monitored CCTV systems and alarm panels to detect incidents and support rapid intervention.
- Patrolled assigned areas, identified safety hazards, and reported suspicious activity for prompt response.
- Conducted access control, verified credentials, and maintained secure entry points for staff and visitors.
- Documented detailed incident reports, daily logs, and shift activity updates with accuracy.
- Responded to emergencies, followed post orders, and coordinated with law enforcement and site management.
- Trained new security personnel on procedures, radio communication, and customer service expectations.
- Supervised shift operations, prioritized patrol coverage, and improved compliance with security protocols.
- Greeted guests professionally and courteously to cultivate a welcoming atmosphere while making safety a top priority.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Assembly Lead
3 Years 2 Months- Led assembly workflows, assigning daily tasks and balancing workloads across production teams.
- Trained new associates on assembly procedures, quality standards, and safe equipment use.
- Inspected completed assemblies for accuracy, fit, and compliance with specifications.
- Coordinated parts availability with material handlers to prevent production delays.
- Resolved line issues quickly, minimizing downtime and maintaining steady output.
- Monitored safety practices and enforced shop-floor procedures during assembly operations.
- Verified work orders, blueprints, and instructions before releasing finished products.
- Collaborated with cross-functional teams to identify areas for improvement in the assembly process, leading to more efficient operations.
- Contributed to successful product launches by meeting tight deadlines through effective planning, resource allocation, and time management skills.
Education
High School Diploma
Skills
Office administration
Administrative support
File organization
Database entry
Recordkeeping
Calendar management
Document management
Time management
Customer engagement
Languages
English
Timeline
Office Administrator
FedEx Ground
04.2022 - CurrentRead More
Security Officer
Allied Universal Security Services
04.2015 - 04.2022Read More
Assembly Lead
Brownlee Lighting
02.2012 - 04.2015Read More
Wymore Tech High School
High School Diploma
Read More