Dwayne Baker
Tampa,FL
Summary
Over 6 years of experience as a US Army Recruiter, with 2
years as a Recruiter Manager, and 2 years as a US Army
Guidance Counselor. Earned top awards in the field.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills.
Overview
12
12
years of professional experience
Work History
Independent Contractor
Uber
San Francisco, CA
01.2018 - Current
- Achieved consistently high customer scores due to exceptional service.
- Used advanced driving techniques to better improve time management and safety.
- Followed safety rules to keep clean driving record with no accidents or incidents.
Sales Associate
Pearson Jeep-Dodge
Richmond, VA
12.2018 - 12.2019
- Leveraged CRM system to manage sales activities and track sales performance.
- Developed key customer relationships to increase sales.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Auto Finance Manager
Brown's Jaguar/VW
Richmond, VA
02.2015 - 04.2017
- Met with applicants to obtain information for loan applications and answer questions about processes.
- Analyzed applicant financial and credit status, evaluating assets and risk to determine loan feasibility.
- Assessed feasibility of loan approval by reviewing financial histories, available credit and current employment.
- Reviewed loan agreements to verify completeness and accuracy according to applicable policies.
- Developed loan contracts and explained contract terms to clients.
- Informed customers of loan application requirements and deadlines.
- Stayed abreast of lending regulations, industry trends and market rates.
- Reviewed client documentation and contracts for discrepancies and mistakes.
Sales Manager
Carter Meyers Auto Group
Colonial Heights, VA
10.2012 - 02.2015
- Executed and created strategic sales plans to expand customer base and extend global reach.
- Researched and capitalized on emerging opportunities to build business and expand customer base.
- Tracked monthly sales to generate reports for business development planning.
- Reduced process gaps by hiring, supervising and coaching employees on sales strategies and protocols, optimizing performance, growth and profitability.
- Analyzed business and sales targets using critical problem-solving skills.
- Prospected for new business using databases and other strategies to generate sales.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Established new accounts and serviced existing accounts maintaining professional relationships.
Education
Certification - Auto Financing
Auto Development Group
Charlotte, NC06.2014
Certificate - Sales And Marketing Education
US Army Recruiting Course
Fort Benjamin Harrison, IN10.1988
Skills
- Critical Thinking
- People Skills
- Training & Development
- Relationship Building
- Friendly, Positive Attitude
- Computer Skills
Timeline
Sales Associate
Pearson Jeep-Dodge
12.2018 - 12.2019
Independent Contractor
Uber
01.2018 - Current
Auto Finance Manager
Brown's Jaguar/VW
02.2015 - 04.2017
Sales Manager
Carter Meyers Auto Group
10.2012 - 02.2015
Certification - Auto Financing
Auto Development Group
Certificate - Sales And Marketing Education
US Army Recruiting Course
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