Summary
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

Dwayne Cooper

West Newton,Pennsylvania

Summary

Hardworking employee with experience in both dynamic fast-paced and relaxed settings. Adept at succesfully leading a team, following instructions, maintaining a clean/tidy workspace, and working cooperatively with team members & customers.

Work History

Dog Groomer

Pet Supplies Plus
06 2020 - 02 2021
  • Kept animal coats clean and healthy with regular washing, grooming, and trimming.
  • Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
  • Swabbed ears to remove wax and dirt, removing extra hair to allow air to circulate freely and avoid infection.
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
  • Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
  • Performed pet intake to gain necessary information concerning health, behaviors, potential allergies, and other details to provide complete records and methods of owner contact.

Kennel Manager

Four Paws Doggie Daycare
10 2015 - 11 2019
  • Oversaw care, grooming and medication of pets during temporary kennel stays.
  • Developed schedule for employees to balance walking, feeding and socializing needs of animals in care.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Cared for animals for up to 3 months during owner absences.
  • Established team priorities, maintained schedules and monitored performance.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Truck Unloader

Walmart
06 2012 - 05 2013


  • Operated pallet jacks to aid in safe transport of heavy items.
  • Handled packages with care while transporting from truck to loading dock.
  • Unloaded items and goods from trucks into main storage area for transfer to shelves.
  • Assisted other team members in navigating large loads.
  • Sorted and properly arranged items.
  • Loaded and unloaded materials onto or from pallets, trays, racks and shelves by hand.
  • Kept facilities clean and organized to promote safe work environments and avoid injuries.

Education

Highschool Diploma/GED -

Belle Vernon Area High School
2010

Skills

  • Oral & written communication
  • Leadership
  • Computer literacy
  • Problem-solving
  • Interpersonality
  • Strong influence
  • Ability to work well both alone/with a team
  • Disciplined
  • Genuinely caring

Languages

Spanish

Accomplishments

  • 3rd place winner of Best Overall Beard Category at Battlefield Tattoo Expo in Gettysburg, PA 2022

Timeline

Dog Groomer

Pet Supplies Plus
06 2020 - 02 2021

Kennel Manager

Four Paws Doggie Daycare
10 2015 - 11 2019

Truck Unloader

Walmart
06 2012 - 05 2013

Highschool Diploma/GED -

Belle Vernon Area High School
Dwayne Cooper