Dwayne Ellis
Salem,VA
Summary
Accomplished Store Manager with a proven track record at Tractor Supply Company, enhancing store operations and customer satisfaction. Expert in customer service and problem-solving, leading teams to exceed targets through effective training and mentoring. Demonstrates exceptional multitasking and organizational abilities, achieving significant improvements in store performance.
Overview
46
46
years of professional experience
Work History
Interim Store Manager
Tractor Supply Company
07.2024 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
District FAST Supervisor
Tractor Supply Company
07.2021 - 07.2024
Store Manager
Tractor Supply
04.2015 - 07.2021
Store Manager
Tractor Supply Company
04.2011 - 04.2015
Store Manager
Tractor Supply Company
08.2006 - 04.2011
Store Manager
Kmart
04.1978 - 07.2006
Education
High School Diploma -
Salem High School
Salem, VA06.1978
Skills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Store operations
- Training and mentoring
- Team leadership and coaching
- Store Opening and Closing
Timeline
Interim Store Manager
Tractor Supply Company
07.2024 - Current
District FAST Supervisor
Tractor Supply Company
07.2021 - 07.2024
Store Manager
Tractor Supply
04.2015 - 07.2021
Store Manager
Tractor Supply Company
04.2011 - 04.2015
Store Manager
Tractor Supply Company
08.2006 - 04.2011
Store Manager
Kmart
04.1978 - 07.2006
High School Diploma -
Salem High School