Dwayne Hagler II
Houston,Texas
Summary
Seeking a position in the customer service field, that will allow me to utilize my proven customer relations and professional abilities, skills, education, along with my previous job experience to benefit the organization.
Overview
10
10
years of professional experience
Work History
Tax Preparer
LTD Tax Services & Business Solutions LLC
Houston, TX
01.2020 - Current
- Prepare and review tax returns for individuals, partnerships, corporations and trusts.
- Compile data from clients to accurately complete tax forms.
- Identify potential deductions to minimize clients' tax liabilities.
- Research federal, state, and local laws to ensure compliance with regulations.
- Assist clients in responding to IRS notices of deficiency or audit findings.
- Analyze financial information such as income statements and balance sheets to calculate tax liability.
- Maintain accurate records of all client transactions and filings.
- Explain complex tax regulations in an easy-to-understand manner for clients' understanding.
Welder Foreman
Steel Insulated Group (STG)
Port Arthur, TX
01.2017 - 01.2020
- Assigned and monitored daily welding tasks for crew members.
- Directed the installation of new equipment, machines, and tools to improve production efficiency.
- Coordinated with other departments such as engineering, purchasing, and maintenance to ensure timely completion of projects.
- Maintained accurate records of inventory levels for welding supplies and materials.
- Developed safety protocols to be followed by welders in order to prevent injuries.
- Provided guidance and instruction on proper welding techniques.
- Inspected completed welds for accuracy and quality assurance.
- Created detailed reports regarding progress of projects and submitted them to management.
Stock Manager
Nike Factory Outlet
Pasadena, Texas
02.2015 - 04.2017
- Maintained accurate inventory records and monitored stock levels.
- Developed strategies to maximize efficiency in order to reduce costs and increase profitability.
- Conducted regular physical audits of warehouse products.
- Organized product shipments, ensuring timely delivery of goods.
- Monitored quality control procedures for incoming and outgoing merchandise.
- Resolved discrepancies between actual inventories and computer-generated records.
- Implemented new systems for tracking stock items and their locations within the warehouse.
- Coordinated with suppliers regarding purchase orders, returns, credits, and invoices.
- Created daily, weekly, monthly forecasts for future inventory needs based on sales trends.
- Analyzed data from various sources to identify areas for improvement in inventory management processes.
- Ensured compliance with company policies and safety regulations when handling hazardous materials.
- Worked closely with other departments such as marketing, production, purchasing., to ensure adequate supply of raw materials.
Education
High School Diploma -
Clear Brook High School
Friendswood, TX06-2011
Skills
- Excellent Customer Service
- Highly Organized
- Microsoft Office
- MS Office
- Multi-Tasker
- Effective Verbal/Written Communication
- Attention To Detail
- Excellent Planning
- Microsoft Word
- Excel
- PowerPoint
- Bookkeeping
- Individual returns preparation
- Professional phone etiquette
References
References available upon request.
Timeline
Tax Preparer
LTD Tax Services & Business Solutions LLC
01.2020 - Current
Welder Foreman
Steel Insulated Group (STG)
01.2017 - 01.2020
Stock Manager
Nike Factory Outlet
02.2015 - 04.2017
High School Diploma -
Clear Brook High School
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