Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nyla Cleaves

Chicago,IL

Summary

Talented tax preparation professional with expertise in completing returns accurately and efficiently.

Hardworking team player knowledgeable about dining operations and beverage services. Always willing to go above and beyond to serve guests quickly and exceed expectations.

Overview

7
7
years of professional experience

Work History

Tax Preparer

ProTax Refunds
Dallas, TX
02.2020 - Current
  • Conducted research on current trends in taxation law to stay up-to-date with changes.
  • Evaluated financial situations of individual taxpayers and businesses to determine appropriate actions for reducing taxes owed or increasing refunds due.
  • Provided guidance on financial decisions related to taxes.

Assistant Manager

Grabbagreen
Dallas, TX
05.2018 - 02.2020
  • Labeled containers with identifying information like date prepared and expiration dates.
  • Kept track of supplies used in the kitchen to ensure restocking when necessary.
  • Cleaned and sanitized work areas, equipment, utensils, dishes, or silverware.
  • Maintained cleanliness and organization of kitchen equipment and utensils.
  • Disposed of leftover food following health code guidelines.
  • Measured ingredients required for specific food items being prepared.
  • Monitored food temperatures to ensure safety and quality standards were met.
  • Checked temperatures of freezers, refrigerators and heated ovens to ensure proper functioning.
  • Informed customers of daily specials and menu changes.
  • Took orders from customers accurately and delivered to kitchen staff promptly.
  • Greeted guests in a friendly and welcoming manner.
  • Brought food and beverages to the table in a timely manner.
  • Provided excellent customer service by anticipating needs, responding promptly to requests, and following up to ensure satisfaction.
  • Maintained cleanliness of the dining area throughout shift including wiping down tables, chairs, menus.

Education

High School Diploma -

Thornton Fractional North High School
Calumet City, IL
05-2017

Skills

  • Time management
  • Positive and professional
  • Customer satisfaction
  • Customer service
  • Phone etiquette
  • Cash handling expertise
  • Cleaning and sanitation
  • Order taking
  • Register operation
  • Excellent customer service
  • Food inventory control
  • Food safety
  • Order preparation
  • Beverage service
  • Cooking
  • Food preparation
  • Food presentation
  • Sanitation procedures
  • Documentation filing
  • IRS communication
  • Direct IRS filing
  • Income documentation
  • Tax advising
  • Trust returns processing

Timeline

Tax Preparer

ProTax Refunds
02.2020 - Current

Assistant Manager

Grabbagreen
05.2018 - 02.2020

High School Diploma -

Thornton Fractional North High School
Nyla Cleaves