Microsoft Office
Dwayne Mann
Firefighter/ Paramedic (Retired)
Goffstown,NH
Summary
The goal is to provide the best experience possible to those interacted with by providing strong customer service and obstacle resolution. Individual progress, teamwork, and collaboration are fundamental in achieving success.
Overview
18
18
years of professional experience
6
6
years of post-secondary education
4
4
Certifications
Work History
Firefighter/ Paramedic
Town Of Salem Fire Department
09.2020 - 05.2023
- Contributed to positive outcomes during multi-agency responses by effectively collaborating with law enforcement personnel, paramedics, and other emergency service providers for a department operating on over 5500 calls for service per year.
- Improved operational efficiency by helping maintain apparatuses, equipment, and facilities according to established standards.
- Responded to emergency calls and provided medical assistance to injured individuals.
- Maintained meticulous records of incident responses, ensuring accurate documentation for reporting purposes and future reference.
- Proven ability to learn quickly and adapt to new situations.
- Participated in team projects, demonstrating the ability to work collaboratively and effectively.
- Operated as an individual unit operating the Paramedic fly-car responding to various types of emergencies and integrating with personnel on scene.
- Managed communication systems to receive and dispatch emergency calls rapidly and effectively.
Firefighter/ Paramedic
Bedford Fire Department
9 2017 - 09.2020
- Served the town and its visitors with their needs for hazard mitigation inclusive of completing fireground assignments, providing ALS care, contributing to technical rescue scenarios, as well as promoting a strong public image while providing these services
- Proved proficiency and operated apparatus including pumps, tankers, and aerials
- Completed station tasks and maintenance to equipment and grounds as needed
- Assisted with graphical representation of the department's brand and identity
- Worked with the shift officer and senior members to effectively precept newer members and paramedics
- Development of digital forms, spreadsheets for certification tracking, and consolidation of documents.
Firefighter/ Paramedic
Laconia Fire Department
01.2010 - 09.2017
- Professional provision of fire suppression, emergency medical services, and other emergent community services
- Appointed as the Safety Board representative, fundraising committee member, and Contract & Grievance Committee member for Laconia Professional Fire Fighters Local 1153
- Assisted with computer based tasks such as redesigning the department webpage, building tools for CQI and Drug Abuse Tracking, and implementing new iPad protocol for TEMSIS.
Emergency Room Paramedic, Per Diem
Lakes Region General Hospital
10.2014 - 05.2017
- Provided emergency medical care and resources as a team member in a 17 bed Emergency Department.
- Managed average assignment of 3-4 beds as a primary provider.
- Worked with emergency physicians and other medical professionals to provide effective and timely care.
Firefighter/ EMT-I
Holderness Fire Department
Holderness, NH, NH
06.2005 - 06.2011
- Worked as a team member to provide on call emergency services to the community.
- Solid teamwork to achieve success with fire suppression, search and rescue, salvage and overhaul, and water supply functions at numerous multiple alarm fires.
- Experience and training in driving and operating various apparatus and pumps.
Education
Medical Certification - Paramedicine - ACLS - PALS -ITRS
New England EMS Institute
Manchester, NH 01.2011 - 06.2012
Bachelor of Science - Outdoor Recreation
Plymouth State University
Plymouth, NH 09.2000 - 12.2004
Skills
Teamwork and collaboration advocate
Customer service oriented
Critical thinking
Problem Solving
Driving and Operating various machinery and apparatus
Organized work flow
Project oriented and goal focused
Teamwork and collaboration advocate
Certification
Prior Emergency Medical Certification
Software
Adobe Creative Suite and Acrobat
Various POS Systems
Emergency and Medical reporting suites
Communication management software
Timeline
Firefighter/ Paramedic
Town Of Salem Fire Department
09.2020 - 05.2023
Emergency Room Paramedic, Per Diem
Lakes Region General Hospital
10.2014 - 05.2017
Medical Certification - Paramedicine - ACLS - PALS -ITRS
New England EMS Institute
01.2011 - 06.2012
Firefighter/ Paramedic
Laconia Fire Department
01.2010 - 09.2017
Firefighter/ EMT-I
Holderness Fire Department
06.2005 - 06.2011
Bachelor of Science - Outdoor Recreation
Plymouth State University
09.2000 - 12.2004
Firefighter/ Paramedic
Bedford Fire Department
9 2017 - 09.2020