Summary
Overview
Work History
Education
Skills
Skills
Timeline
Generic

DWAYNE NOEL

Brooklyn,NY

Summary

An experienced Delivery Driver offering outstanding experience and solid dedication to customer satisfaction. I am able to enhance vehicle longevity and workplace safety with great inspection and maintenance abilities. Seeking a responsible and challenging position in a growth oriented progressive environment where my experience and skills will significantly contribute to the overall success of the organization . I am a detail-oriented team player with strong organizational skills, interpersonal skills with excellent time management and a high degree of accuracy as well as client retention.

Overview

21
21
years of professional experience

Work History

Warehouse Worker Driver

Patina Rentals
Yonkers, NY
09.2023 - Current
  • Operated forklifts and pallet jacks to transport materials within warehouse.
  • Managed inventory levels, ensuring accurate stock counts and organization.
  • Conducted regular safety inspections, maintaining compliance with health regulations.
  • Trained new employees on equipment operation and safety protocols.
  • Inspected incoming shipments for quality assurance and compliance standards.
  • Coordinated with logistics teams to optimize delivery schedules and routes.
  • Maintained cleanliness and orderliness of work areas to promote safety standards.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
  • Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
  • Performed routine maintenance checks on warehouse equipment to ensure optimal functionality at all times.
  • Increased customer satisfaction by ensuring accurate and timely dispatch of orders.
  • Delivered packages efficiently while adhering to safety protocols and traffic regulations.
  • Maintained accurate delivery logs and ensured timely communication with dispatch teams.
  • Conducted vehicle inspections to uphold maintenance standards and operational readiness.
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.

Patient Transporter

HPH Transport
Brooklyn, NY
06.2023 - 02.2025
  • Coordinated patient transportation arrangements for those requiring assistance, ensuring timely arrivals and departures from appointments.
  • Coordinated patient transportation arrangements as needed, maximizing opportunities for timely access to therapy services.
  • Warmly greeted patients and visitors and made each feel welcome.
  • Assisted in training new hires, sharing best practices for safe and efficient patient transportation.
  • Trained new employees on proper procedures and protocols, enhancing overall team performance in patient transportation services.
  • Excelled in a fast-paced environment by multitasking effectively, managing multiple patient transportation requests simultaneously while maintaining high levels of accuracy and professionalism.
  • Collaborated with medical teams to streamline patient flow, enhancing operational efficiency.
  • Conducted routine vehicle inspections to ensure operational readiness and compliance with safety regulations
  • Coordinated schedules with healthcare teams to optimize transport efficiency and minimize wait times.
  • Mentored junior drivers, fostering a culture of teamwork and accountability within the transport department.
  • Provided support to other team members as needed, fostering a collaborative and efficient work environment.
  • Improved patient satisfaction by providing timely and efficient transportation services.
  • Communicated effectively with patients'' families, keeping them informed of the transportation process and answering any questions they had.
  • Maintained cleanliness and organization of the vehicle, contributing to a comfortable experience for patients.
  • Developed strong relationships with providers, members, fostering collaboration in coordinating patient transports.
  • Streamlined transportation routes by utilizing GPS technology and local knowledge of traffic patterns, resulting in faster transport times for patients.
  • Maintained accurate records of all transports completed including pick-up times, destinations, mileage driven per shift.
  • Assisted with lifting and handling patients using appropriate patient safety equipment such as lift swings, stand-up lifts and overhead lifts.

Warehouse/Delivery driver

LoopBaby
Brooklyn, NY
06.2022 - 12.2022
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Successfully avoided time delivery delays by carefully planning best routes.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Drove truck in urban and rural areas to expertly make high volume of deliveries.
  • Followed corporate procedures to maintain company and customer data confidentiality.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Verified accuracy of all deliveries against order forms.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Fostered positive working relationships with regular customers.
  • Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
  • Loaded and unloaded various delivery vehicles with correct order and balancing.

Delivery Driver/Fulfillment Associate

Patina Rentals
New York, NY
05.2017 - 01.2020
  • Selected and filled orders from stock to fulfill customer requirements.
  • Followed procedures at all times for personal and team safety.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
  • Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
  • Moved merchandise using pallet jacks and hand trucks.
  • Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
  • Safely and securely loaded items to prevent damage during transport.
  • Communicated with other departments to facilitate fulfillment activities and address issues.
  • Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
  • Prepared and checked outbound shipments for accuracy.
  • Loaded packages in delivery trucks to assist with physical delivery of products to customers.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Interacted with guests in friendly and knowledgeable way.
  • Prepared and organized envelopes, packages, containers, and pallets with correct merchandise counts.
  • Supervised and trained new staff in performing census.
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
  • Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions.
  • Pre-assembled containers to be easily selected by packing associates.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Followed corporate procedures to maintain company and customer data confidentiality.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Identified mechanical issues, completed basic repairs and reported serious concerns to management.
  • Operated light trucks to deliver loads as far as unlimited miles from home location.

Driver & Logistics Key Responsibilities

Revivn Inc
New York, NY
01.2016 - 07.2017
  • Coordinate and execute pickups
  • Provide superior professional service during customer and building interactions
  • Sort & transport items to our warehouse, assist our warehouse team in processing, and picking items for shipping
  • Perform various warehouse duties such as cleaning and processing hardware
  • Manage our warehouse inventory and prepare items for delivery or pick-up.
  • Drove safely in various weather and road conditions to avoid accidents.
  • Cleaned vehicle regularly to maintain professional appearance.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Answered, scheduled, and responded to reservation calls at specific times and locations.
  • Obtained signatures from customers upon delivery of goods.
  • Generated consistent referrals and repeat business by providing friendly and fast service.
  • Followed all relevant traffic laws and safety regulations.

Customer Service Agent

U Haul Co
Brooklyn, NY
02.2013 - 09.2016
  • Highly skilled and dependable with hands
  • Performs service diagnostics and repairs trucks
  • Provides leadership to other mechanics
  • Ensure safety compliance check list
  • Issues truck and automobile rentals
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Updated account information to maintain customer records.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Determined clients' needs and helped select appropriate rentals fulfilling requirements.
  • Handled maintenance and repair requests to keep properties in good condition and maintain renter satisfaction.
  • Helped train new staff on company policies, procedures and standards, boosting productivity.
  • Kept up-to-date rental records and customer information in company systems to track client interests and preferences.
  • Drafted and reviewed lease agreements to lay out terms and conditions of rental and protect owner and renter rights.
  • Arranged for cleaning and upkeep to keep rentals presentable for potential clients.

Sales Associate/Stock Associate

GAP Inc
New York, NY
10.2013 - 06.2016
  • Collaborated with other team members on special projects and events
  • Delivered exceptional service by greeting and assisting customers
  • Restocked merchandise
  • Maintained store's cleanliness.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Contributed to team objectives in fast-paced environment.

Cashier/Waiter Cashier

JEC Soul Food Restaurant
Brooklyn, NY
03.2011 - 01.2013
  • Delivered orders to the customers
  • Maintained a sanitary environment.
  • Performed cash, card and check transactions to complete customer purchases.
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Addressed customer needs and made product recommendations to increase sales.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Camp Counselor

Sesame Flyer International Camp
Brooklyn, NY
07.2009 - 09.2010
  • Planned daily activities for the youth
  • Aided in the preparation and distribution of food for the campers
  • Daily chaperoning of the campers
  • Supervised all safety protocols.
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Led groups of children safely through variety of camp activities.
  • Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers.
  • Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
  • Instructed campers to observe proper behavior and etiquette to avoid conflicts and unruly activities.
  • Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.
  • Documented activities, injuries and accidents to inform parents and maintain consistent records.
  • Kept athletic and games equipment and facilities organized and maintained.
  • Developed and monitored safety policies and procedures to facilitate safety of participants.

Children's Unit Intern

Kings County Hospital
New York, NY
09.2005 - 06.2007
  • Helped office assistance with filing and answering the phone
  • Assisted with the testing of patients’ blood pressure
  • Identified and recruited potential volunteer workers.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.

Education

No Degree -

Global Institute College
New York, NY
08-2011

High School Diploma -

Transit Technical High School
Brooklyn, NY
06-2011

Skills

  • GPS Applications
  • Data entry
  • Loading and Unloading
  • Residential Delivery Etiquette
  • Efficiency and Time Management
  • Pallet Jack Operation
  • Packaging and labeling
  • Pallet jack handling
  • Material loading and unloading
  • Receiving and processing shipments

Skills

  • Vehicle Inspection
  • Plan Routes
  • Transportation Logs

Timeline

Warehouse Worker Driver

Patina Rentals
09.2023 - Current

Patient Transporter

HPH Transport
06.2023 - 02.2025

Warehouse/Delivery driver

LoopBaby
06.2022 - 12.2022

Delivery Driver/Fulfillment Associate

Patina Rentals
05.2017 - 01.2020

Driver & Logistics Key Responsibilities

Revivn Inc
01.2016 - 07.2017

Sales Associate/Stock Associate

GAP Inc
10.2013 - 06.2016

Customer Service Agent

U Haul Co
02.2013 - 09.2016

Cashier/Waiter Cashier

JEC Soul Food Restaurant
03.2011 - 01.2013

Camp Counselor

Sesame Flyer International Camp
07.2009 - 09.2010

Children's Unit Intern

Kings County Hospital
09.2005 - 06.2007

High School Diploma -

Transit Technical High School

No Degree -

Global Institute College