Dynamic professional with a diverse background in logistics coordination, team leadership, and data analysis, gained through military service and retail experience. Demonstrates a visionary approach by streamlining workflows, enhancing team cohesion, and improving customer satisfaction. Committed to leveraging skills in project management and process improvement to drive organizational success and foster a culture of excellence.
Work History
National Guard in Support of DOCCS
2 Months
National Guard | 2026.06 - Current
Conducted routine security patrols to ensure safety of personnel and property.
Monitored access points, verifying credentials and enforcing regulations effectively.
Responded promptly to emergencies, coordinating with law enforcement as necessary
Assisted in training new recruits on security protocols and emergency procedures.
Currently serving on a New York State Active Duty mission with the Army National Guard, assigned in support of the New York State Department of Corrections and Community Supervision (DOCCS). Responsible for maintaining security, supporting correctional facility operations, demonstrating professionalism under pressure, and working effectively as part of a disciplined team in a high-security environment.
PRIVATE 2
2 Years 7 Months
United States Army National Guard | 2024.01 - Current
Executed tactical operations, ensuring mission success and enhancing team cohesion under high-pressure scenarios.
Trained and mentored junior soldiers, fostering a culture of teamwork and improving overall unit performance.
Conducted thorough assessments of equipment readiness, leading to timely maintenance and reduced operational downtime.
Maintained accurate logistics records, streamlining supply chain processes and ensuring mission-critical resources were readily available.
Demonstrated strong adaptability and communication skills, contributing to a positive environment within diverse teams.
Executed tactical operations, achieving mission objectives while enhancing team cohesion in high-pressure environments.
CASHIER
1 Year
Burlington Department Store | 2023.10 - 2024.10
Processed customer transactions accurately, ensuring error-free sales and maintaining high standards of financial integrity.
Enhanced customer service by resolving inquiries promptly, leading to noticeable improvements in customer satisfaction scores.
Worked closely with team members to streamline checkout processes, significantly reducing wait times during peak hours.
Fostered a positive shopping experience by engaging with customers and providing personalized assistance.
Executed accurate transaction processing, achieving consistent financial integrity and enhancing customer trust.
Provided exceptional service by actively listening to customer needs, fostering a welcoming environment.
SUMMER INTERN CLAIMS CLERK
2 Months
1199 SEIU Benefit & Pension Fund | 2024.06 - 2024.08
Assisted in data entry and documentation, leading to a reduction in processing errors and enhancing overall accuracy.
Collaborated with team members to streamline workflows, fostering a supportive environment that boosted team productivity.
Maintained accurate records of claims and communications, which enabled timely follow-ups and strengthened client trust.
Demonstrated strong interpersonal skills by addressing inquiries from clients, providing clarity and support throughout the claims process.
Executed data entry tasks with precision, leading to noticeable improvements in processing accuracy and efficiency.
SUMMER SEASONAL WORKER
2 Months
Department of Public Works Township of Lyndhurst | 2023.06 - 2023.08
Assisted in maintaining public spaces, fostering community pride and enhancing the overall aesthetic of the township.
Executed routine maintenance tasks, contributing to noticeable improvements in facility conditions and user satisfaction.
Worked with team members to streamline waste management processes, reducing overflow incidents and improving neighborhood cleanliness.
Collaborated with team members to implement efficient landscaping techniques, resulting in enhanced green spaces and increased community engagement.
Education
HIGH SCHOOL DIPLOMA
Lyndhurst High School | Lyndhurst, New Jersey | 06.2023
OPERATIONS MANAGER; TRAINING AND DEVELOPMENT DIRECTOR; HUMAN RESOURCES; SUPERVISOR; AGENT (All Remote Positions) at HomePro TelecommunicationsOPERATIONS MANAGER; TRAINING AND DEVELOPMENT DIRECTOR; HUMAN RESOURCES; SUPERVISOR; AGENT (All Remote Positions) at HomePro Telecommunications