Dwayne Watson
Byron,GA
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
1
1
year of professional experience
Work History
Retail Parts Professional
Advance Auto Parts
Warner Robins, GA
07.2023 - 04.2024
- Reviewed sales reports regularly to identify problems or trends in sales performance.
- Processed customer orders, returns, and exchanges efficiently.
- Managed inventory levels by restocking shelves as needed.
- Greeted customers and provided excellent customer service.
- Performed daily opening and closing procedures according to company guidelines.
- Organized promotional displays throughout the store for maximum visibility.
- Contributed ideas for improving operational efficiency across the organization.
- Adhered to established policies and procedures regarding cash handling processes.
- Assisted in the selection of parts for customers based on their vehicle type and needs.
- Assisted with training new staff members on retail operations processes.
- Conducted regular price checks to ensure competitive pricing was maintained in store.
- Ensured compliance with safety regulations while stocking products on shelves.
- Opened crates to replenish stocked items in proper aisles.
- Optimized team effectiveness by personally working with new hires regarding compliance, sales and service standards.
- Improved team member performance by devising and overseeing personalized strategies.
- Tracked team performance targets and sales metrics to identify areas for improvement.
Education
Bachelor of Arts - Management
American Military University
VA06-2019
Associate of Applied Science - Early Childhood Education
Middle Georgia Technical College
Warner Robins, GA06-2013
Associate of Science - General Studies
Middle Georgia Technical College
Warner Robins, GA06-2012
Associate of Science - Criminal Justice
Florida Metropolitan University
Clearwater, FL01-1996
Skills
- Friendly, Positive Attitude
- Attention to Detail
- Leadership/ Lead by Example
- Dependable and Responsible
- Organized
- Concern for customers
- Office skills
- Maintenance & Repair
Affiliations
- Established the Veterans Hope Center, Inc. for homeless veterans since 2019
- Solider Liaison fo Family Readiness Group, 48th Brigade and 170th Military Police Battalion
- American Cancer Society Logistics Chair (Houston County)
References
References available upon request.
Timeline
Retail Parts Professional
Advance Auto Parts
07.2023 - 04.2024
Bachelor of Arts - Management
American Military University
Associate of Applied Science - Early Childhood Education
Middle Georgia Technical College
Associate of Science - General Studies
Middle Georgia Technical College
Associate of Science - Criminal Justice
Florida Metropolitan University