Dwayne Weaver II
HOUSTON,TX
Summary
Accomplished and energetic worker. Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Overview
8
8
years of professional experience
Work History
Security Guard
Houston Museum of Natural Science
Houston , TX
2019.09 - Current
- Patrolling exterior of museum as well as parking garage and Bus Zones
- Patrol industrial/commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows and gates
- Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises
- Oversaw entry and exit of up to [Number] 2500 visitors daily
- Write reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences
- Notifying authorities (Police or Fire Departments) in case of emergency, such as fire of presence of unauthorized persons
- Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises
- Circulate among visitors, patrons, or employees to preserve order and protect property.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
Assistant Manager/CSR
Family Dollar
Houston , TX
2018.07 - 2019.11
- Primary responsibilities include assisting manager in setting of employee schedules, delegating work, hiring and training new-workers
- Ensuring customer satisfaction while concentrating on increasing store productivity and prosperity
- At direction of Store Manager, supervises, trains, and develops Store Team Members on Family
- Dollar operating practices and procedures
- Assisting in unloading all merchandise from delivery truck, organizing merchandise, and transferring merchandise from stockroom to store
- Assisting Store Manager in ordering merchandise and record keeping to include payroll and cash register deposits and receipts
- Greeting and assisting customers in positive, approachable manner
- Answering questions and resolving customer inquiries and concerns
- Supporting Store Manager in all loss prevention efforts.
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
Security Guard
Service Security, LLC
Houston , TX
2018.05 - 2018.09
- Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises
- Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises
- Answer telephone calls to take messages, answer questions, and provide information during non- business hours
- Write reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences
- Notifying authorities (Police or Fire Departments) in case of emergency, such as fire of presence of unauthorized persons
- Oversaw entry and exit of up to 200 employees and visitors daily
- Circulate among visitors, patrons, or employees to preserve order and protect property.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Security Supervisor
Turning Basin Services
Houston , TX
2014.06 - 2018.03
- Patrol industrial/commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows and gates
- Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises
- Answer telephone calls to take messages, answer questions, and provide information during non- business hours
- Write reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences
- Notifying authorities (Police or Fire Departments) in case of emergency, such as fire of presence of unauthorized persons
- Answer alarms and investigate disturbances
- Circulate among visitors, patrons, or employees to preserve order and protect property.
- Recorded incident reports with detailed accounts of occurrences.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Conducted frequent security audits to identify potential problems related to physical security, staff safety and asset protection.
- Kept team compliant with security protocols and appearance standards.
- Supervised team of 6-8 security personnel during shift.
Education
Certification in Welding w/ Pipefitting -
Tulsa Welding School And Technology Center
Houston, TX03.2016
Bachelor of Science - Management Information Systems
Grambling State University
Grambling, LAHigh School Diploma -
Grambling State University Lab High School
Grambling, LA05.1999
Skills
- Clerical
- Time management
- Customer and Personal Service
- Coordination Monitoring
- Social Perceptiveness
- Attentive and Observant
- Employee and Visitor Screening
- Safety and security
- Staff Management
Timeline
Security Guard
Houston Museum of Natural Science
2019.09 - Current
Assistant Manager/CSR
Family Dollar
2018.07 - 2019.11
Security Guard
Service Security, LLC
2018.05 - 2018.09
Security Supervisor
Turning Basin Services
2014.06 - 2018.03
Certification in Welding w/ Pipefitting -
Tulsa Welding School And Technology Center
Bachelor of Science - Management Information Systems
Grambling State University
High School Diploma -
Grambling State University Lab High School
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