Dwight McCarty
Benson,AZ
Summary
Resilient leader with 20 years sales experience and extensive knowledge in the Medical and Industrial compressed gas, safety and welding industry. Proven track record of exceeding customer expectations using advanced level product knowledge combined with the ability to build strong business relationships in all sales markets. Dedicated leader always willing to go the extra mile while maintaining a can do attitude while keeping a Safety first mindset to exceed customer expectations. High energy leader who performs with an ambitious mentality whom is driven to surpass expectations. Versatile branch manager offers financial consulting, cash handling and employee coaching and training expertise coupled with outstanding time management and conflict resolution skills. Seasoned leader with several years of experience overseeing day-to-day operations of branch. Committed to finding creative ways to motivate employees to exceed customer service and sales goals. Enthusiastic professional experienced in leading branch staff to exceed sales goals while delivering excellent customer service.
Overview
19
19
years of professional experience
Work History
BRANCH MANAGER
Airgas Inc. An Air Liquide Company
2018.01 - 2024.07
- Achieved 0 accidents in 18 years, surpassing 6000 days.
- Exceeded 2 million in Walk In Sales for the fifth consecutive year in 2023
- Acquired 40 new medical accounts, resulting in increased revenue
- Achieved a 200K year-over-year increase in walk-in sales in 2022.
- Exceeded the 2022 budget target by achieving a favorable outcome of 264k.
- Played a crucial role in achieving a 41% year-over-year increase in hard goods sales for CY21 through active involvement in Sales initiatives.
- Partnered with Bulk and Account managers to onboard and support $13M contract signing for Vector Launch
- Collaborated with Bulk team in developing the West template for tube trailers' new business
- Achieved a 14% increase in total sales growth in CY2020, surpassing the performance of my peers.
- Exceeded topline sales by $500K in 2020
- Acted as liaison and point of contact for multiple key accounts during the southern border wall project, bringing in over $3M of revenue to the West region
- Led the development and career growth of multiple associates, including 4 managers and 3 Account Managers.
- Identified opportunities for process improvement initiatives within the branch.
- Conducted regular performance reviews for all employees in the branch.
- Facilitated weekly meetings with staff members to discuss progress on current initiatives.
- Responsible for 3000 sales orders each month completion and accuracy
- Assisted other branches when needed during peak periods or special projects.
- Established strong working relationships with external partners such as vendors and suppliers.
- Managed staff scheduling, hiring and training processes.
- Analyzed data to identify trends related to products, services, customers and markets served by the branch.
- Created operational performance reports for senior management review using PowerBi on a weekly basis.
INSIDE SALES
Airgas Inc. An Air Liquide Company
2006.01 - 2018.01
- Transfer customer’s product use to the Radnor brand when possible
- Open order management
- New customer account set up
- Shipping and receiving
- Stocking store with new and existing items
- Worked at multiple locations to cover branch shortages
Education
San Joaquin High School –Diploma -
01.2000
Skills
- Results oriented leader
- Strong work ethic
- Decision making through high level analysis
- Creativity
- Intermediate to expert level SAP
- Critical thinker
- Multi-channel communications
- Problem solving
- Charismatic
- Sales Development
- Coaching and Mentoring
- Employee Development
- Branch Operations Management
- Account analysis expertise
- Business Development
- Accounts Payable
- Process Improvement
- Financial Oversight
Accomplishments
- 2017-July 2024, BRANCH MANAGER, Airgas Inc. An Air Liquide Company
- Achieved 0 accidents in 18 years surpassing 6000 days
- 5th year over 1 million in Walk In Sales in 2023
- Increased Walk in Sales 100K in 2022
- Surpassed 2022 with 264k favorable to Budget EBIDTA
- Exceeded topline sales by $500K in 2020
- Outperformed peer group by 14% in total sales growth in CY2020
- Responsible for multiple associates development and career growth including 4 managers
- Supported Sales initiatives to grow hard goods sales YOY in CY21 by 41%
- Partnered with Bulk and Account managers to on board and support $13M contract signing for Vector Launch
- Acted as liaison and point of contact for multiple key accounts during the southern border wall project, bringing in over $3M of revenue to the West region
- Worked with Bulk team to create the template for the tube trailer process
Roles And Responsibilities
- Maintained daily branch OSHA and DOT, FDA compliance and AOS requirements
- Oversees all stocking and sales transactions from inside sales to sales on the Airgas truck or via common carrier
- Directly manages daily branch duties including safety, retail sales and warehouse distribution
- Monitors SAP daily reports such as open orders, billing blocks and open purchase orders along with daily DCR completion and cycle counts
- Oversees branch budget and monthly expenses
- Accompany account managers during customer site visits to support service and sales growth while making cold calls weekly
- Manage high level local customer relationships to include but not limited to- Raytheon, Asarco, Empire, CAT, PVB, Cal-Portland, BHP, Solar Ind and AZ Electric
- Works with vendors and Airgas sales team to increase probability in the local safety, construction, welding market and expanding medical markets
- Works with Outside sales and Specialty reps to ensure customer satisfaction and expectations are consistently met
Timeline
BRANCH MANAGER
Airgas Inc. An Air Liquide Company
2018.01 - 2024.07
INSIDE SALES
Airgas Inc. An Air Liquide Company
2006.01 - 2018.01
San Joaquin High School –Diploma -
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