Polly Finlay
Saco,Maine
Summary
Results oriented leader with proven skills in sales and marketing, new business development and strategizing. Successful track record as an intrapreneur creating sales strategies and building efficient operational systems to support growth in the consumer brands market. Demonstrated ability to create successful, directed teams, negotiate and manage strategic key partnerships, identify and employ efficient practices across functional departments while leading calmly and collaboratively in a fast paced environment.
Overview
26
26
years of professional experience
Work History
Director of Peer Services
Maine Health
Statewide , ME
01.2023 - Current
- Developed and implemented comprehensive strategies to support operational processes and organizational efficiency.
- Collaborated with senior leadership to set long-term objectives for the peer services team.
- Recruited, trained, supervised, evaluated and mentored a team of 55 Peer Supporters.
- Managed budgeting and ensured deliverables for multiple state grant programs.
- Collaborated with senior leadership to set long-term objectives for the company.
- Promoted from Center Manager position held from April 2019 to Jan 2023.
President
Folio Studio
Cumberland/Portland , Maine
03.2011 - 04.2019
- Sales, marketing and operations consultant
- Analyzed, developed and implemented new sales and operations procedures for clients to maximize sales, add efficiencies and create savings.
General Manager
Portland Mattress Makers/Portland Boat Mattress
Portland , Maine
03.2013 - 10.2014
- Created new sales approach featuring add-on products and increased profits
- Directed, trained and managed team of five salespeople resulting in company sales increases of over 38%.
- Planned and executed opening of new showroom in Portsmouth, New Hampshire.
- Personally responsible for 25% of company's overall sales.
- Created and developed new product design to support growth. Managed and tracked product development from concept to available product.
- Created hospitality marketing plan resulting in sales increase of 18%.
- Developed new business concept with yacht and boat dealers resulting in a 46% increase in sales.
Operations Manager
Maine Cottage Furniture
Yarmouth , Maine
01.2003 - 01.2011
- Daily responsibility for all business operations for high-end lifestyle home furnishings company
- Managed customer service, retail store operations, production, trucking and warehousing teams to maximize efficiencies.
Customer Service Manager
Maine Cottage Furniture
Yarmouth , Maine
01.1998 - 01.2003
- Established and managed company's first customer service department
- Hired, trained and developed staff of 5-8 in customer communications and protocol.
Education
University of New Hampshire
Durham, NHTrauma Informed Design
University of Maine At Augusta
Augusta, MESkills
- Results oriented leader
- Sales and marketing
- Business development
- Sales and Product Training
- Intrapreneur
- Building efficient operating systems
- Develop new sales strategies
- Sales team management
- Grant management
- Boat and yacht private label product development
- Hospitality marketing plan
- Vendor relations
- Product development and research
- Customer database management
- Customer service management
- Manage store openings and operations
Community - Volunteer
- City of Biddeford Homeless Taskforce Member
- 'Greely High School Girls Varsity Hockey Administrator 2009 - 2013
- MSAD 51 Parent Volunteer, Casco Bay Hockey Tournament Director 2008
- Sail Maine Volunteer
Cell
207-229-8330
Timeline
Director of Peer Services
Maine Health
01.2023 - Current
General Manager
Portland Mattress Makers/Portland Boat Mattress
03.2013 - 10.2014
President
Folio Studio
03.2011 - 04.2019
Operations Manager
Maine Cottage Furniture
01.2003 - 01.2011
Customer Service Manager
Maine Cottage Furniture
01.1998 - 01.2003
University of New Hampshire
Trauma Informed Design
University of Maine At Augusta
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