Dwight Owens
Jonesboro,GA
Summary
Accomplished leader in security and warehouse management, adept at CCTV surveillance and fostering team cohesion. Excelled at CSI by enhancing safety protocols and customer service. Proven track record in streamlining operations and improving efficiency at Quickbox, showcasing exceptional incident reporting and relationship-building skills.
Security professional with solid background in protecting assets and ensuring safety. Proven ability to assess risks, manage security protocols, and respond effectively to incidents. Strong focus on collaborative team efforts and adapting to evolving security needs. Reliable and skilled in surveillance, access control, and emergency response.
Overview
7
7
years of professional experience
Work History
Security Officer
CSI
04.2023 - Current
- Monitored CCTV cameras and alarm systems for security breaches.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Material Handler Team Lead
Quickbox
10.2021 - 04.2023
- Streamlined communication channels within the team, enabling quick resolution of issues and facilitating a more cohesive work environment.
- Oversaw quality control measures during all stages of material handling, ensuring compliance with industry standards.
- Maintained a clean, organized work environment, promoting employee satisfaction and operational efficiency.
- Strengthened cross-functional collaboration by working closely with other departments to fulfill orders accurately and efficiently.
- Supervised team of helpers, laborers and material movers to efficiently complete tasks.
- Handled day-to-day shipping and receiving overseeing more than 50 packages per day.
Warehouse Supervisor
JELD-WEN
02.2018 - 02.2023
- Supervised warehouse operations by managing employees during shifts.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Supervised shipping and receiving, distribution and workplace safety.
- Supervised shipping and handling operations.
- Assigned tasks to team members to complete within designated time frames.
- Resolved conflicts between team members and addressed complaints or grievances.
Education
High School Diploma -
North Clayton
Riverdale, GA05-2007
Skills
- Report writing
- Incident reporting
- General security
- CCTV surveillance
- Detail-oriented
- Physical fitness
- Emergency response
- Access control
- Relationship building and management
Timeline
Security Officer
CSI
04.2023 - Current
Material Handler Team Lead
Quickbox
10.2021 - 04.2023
Warehouse Supervisor
JELD-WEN
02.2018 - 02.2023
High School Diploma -
North Clayton
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