Dwight Singer
Vail,CO
Summary
Dynamic support staff member with a proven track record at Revel Lounge, excelling in customer service and team collaboration. Skilled in closing procedures, I enhance productivity and guest satisfaction through effective communication and proactive problem-solving. Committed to creating a positive environment while ensuring operational excellence.
Overview
8
8
years of professional experience
Work History
Support Staff Member
Revel Lounge
11.2024 - 02.2026
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
Crew Member
McDonald's
06.2022 - 04.2023
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Operated cash register to ring up final bill and process various forms of payment.
- Assisted other team members to achieve goals.
- Trained new team members on procedures, customer service, and sales techniques.
- Stocked shelves to organize aisles in assigned department.
Crew Member
Sonics Drive In
07.2019 - 09.2019
- Became familiar with products to answer questions and make suggestions.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Collaborated with team members to complete orders.
- Stocked shelves to organize aisles in assigned department.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Housekeeper
Holiday Inn
03.2018 - 05.2018
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Operated electronic backpack vacuums and floor sweepers.
Education
High School Diploma -
Page High School
Page, AZ05-2023
Skills
- Support services
- Opening and closing procedures
- Check-ins
- Confidentiality
- Business operations procedures
Timeline
Support Staff Member
Revel Lounge
11.2024 - 02.2026
Crew Member
McDonald's
06.2022 - 04.2023
Crew Member
Sonics Drive In
07.2019 - 09.2019
Housekeeper
Holiday Inn
03.2018 - 05.2018
High School Diploma -
Page High School