Dwight Watanabe
San Bernardino,CA
Summary
Accomplished sales consultant with a strong focus on customer relationship management and known for maximizing sales. Expertise in driving sales and enhancing client satisfaction through personalized service and strategic sales initiatives.
Overview
10
10
years of professional experience
1981
1981
years of post-secondary education
Work History
Sales Consultant
Inland Empire Hyundai Rusnak Auto Group
Loma Linda, California
08.2021 - 09.2025
- Assisted customers in selecting vehicles that fit their needs.
- Conducted vehicle demonstrations to showcase features and benefits.
- Collaborated with finance team to facilitate customer loan approvals.
- Increased revenue by skillfully upselling and closing customer sales and driving product benefits around client needs.
- Analyzed customer needs and preferences to recommend appropriate products.
- Boosted client satisfaction ratings by offering proactive resolution ideas while driving actionable responses to questions, concerns or challenges.
- Listened to customers to understand needs and refer to optimal services.
Sales Consultant
Victorville Hyundai Jesper Auto Group
Victorville, California
04.2015 - 07.2021
- Greeted incoming customers and provided expert sales and service to drive revenue.
- Participated in regular training sessions on new products, services, and industry trends.
- Demonstrated products in effort to show potential buyers benefits and advantages and encourage purchases.
- Handled credit and debit card payment processing to complete purchasing experience.
- Identified areas of improvement within existing processes and procedures.
- Developed and maintained relationships with new and existing clients to increase sales revenue.
Education
Irvine High School
Irvine, CASome College (No Degree) - International Business
California State University, Fullerton
Fullerton, CASkills
- Product demonstration
- Customer relationship management
- Revenue generation
- Upselling techniques
- Client retention
- Objection handling
- Demonstrations
- Sales strategy development
- Sales forecasting
- Closing talents
Accomplishments
Recently received recognition for 10 yrs of sales with Hyundai Motor USA. May 2025 .
Timeline
Sales Consultant
Inland Empire Hyundai Rusnak Auto Group
08.2021 - 09.2025
Sales Consultant
Victorville Hyundai Jesper Auto Group
04.2015 - 07.2021
Irvine High School
Some College (No Degree) - International Business
California State University, Fullerton