Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
AssistantManager

Dwight Williams

Kansas City,MO

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Culinary Cook

Main Event
10.2022 - Current
  • Consistently maintained a positive attitude and strong work ethic, contributing to the overall success of the restaurant team and earning recognition for high-performance standards.
  • Assisted in menu development, incorporating seasonal ingredients and innovative culinary techniques.
  • Received numerous compliments from customers for exceptional taste and presentation of dishes served.
  • Executed high-volume catering orders with precision, ensuring all items were prepared accurately according to client specifications within budget constraints.

Forklift Operator/Warehouse Associate

Haldex Brake Products
09.2018 - 03.2021
  • Operate or tend automatic stacking, loading, packaging, or cutting machines
  • Signal workers to discharge, dump, or level materials
  • Move levers or controls that operate lifting devices, such as forklifts, lift beams with swivel-hooks, hoists, or elevating platforms, to load, unload, transport, or stack material
  • Position lifting devices under, over, or around loaded pallets, skids, or boxes and secure material or products for transport to designated areas
  • Weigh materials or products and record weight or other production data on tags or labels.

Cook/Trainer

Popeye's Restaurants
01.2016 - 08.2018
  • Cooking, cleaning, loading and unloading products and materials
  • Training new employees in customer service areas and cooking.

Housekeeping/ Maintenance

Columbia Housing Authority
02.2012 - 12.2015
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

After-School Tutor/ Driver

Columbia Housing Authority
02.2012 - 12.2015
  • Improved students'' overall academic performance by providing one-on-one tutoring in various subjects.
  • Assisted students with homework assignments, ensuring timely completion and thorough understanding of concepts.
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
  • Provided homework assistance using specific curriculum and materials.

Biomedical Equipment Technician

University Hospital/Man Power
09.2010 - 01.2012
  • Enhanced equipment performance by conducting thorough preventive maintenance on biomedical devices.
  • Performed preventive maintenance for medical equipment.
  • Provided validation, inspection, repairs and maintenance on clinical biomedical equipment.
  • Installed, calibrated and monitored Type devices.

Sales Associate/ Customer Service Specialist

Bank of America
03.2008 - 09.2010
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Customer Service & Sales Representative

Target Admission Support Center (Tasc)
11.2006 - 03.2008
  • Boosted sales revenue by identifying customer needs and recommending appropriate products or services.
  • Built rapport with customers through empathetic listening and understanding their unique needs or preferences.
  • Increased customer satisfaction by addressing and resolving complex issues effectively.
  • Managed high call volume, ensuring timely response and effective resolution to all customer concerns.

Cashier/Team Lead

McDonald's Restaurant
11.2005 - 11.2006
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.

Special Education Teacher/ Tutor

Metropolitan Community College - Kansas City
07.2004 - 11.2005
  • Developed IEPs tailored to individual student needs, ensuring their academic success and personal growth.
  • Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
  • Promoted a positive learning environment through the use of differentiated instruction and individualized support for diverse learners.
  • Modified general education curriculum for special-needs students using various instructional techniques and technologies.

Political Canvasser

America Coming Together
08.2003 - 11.2004
  • Increased voter engagement by effectively communicating campaign messages doortodoor.
  • Maintained accurate records of interactions with potential voters, providing valuable feedback to the campaign team for strategic adjustments.
  • Worked closely with campaign manager to refine talking points based on evolving political landscape and constituents'' concerns.
  • Identified key issues important to voters through comprehensive survey administration.

Housekeeper Team Supervisor

Senior Estate Assistant Living Facilities
01.2002 - 07.2003
  • Implemented quality control measures to ensure consistent delivery of high-quality housekeeping services.
  • Assisted in budgeting activities related to staffing levels, equipment purchases, and supply costs.
  • Supported environmental sustainability initiatives by integrating eco-friendly practices into daily operations.
  • Optimized team productivity by effectively managing schedules, assigning tasks, and monitoring progress.

Education

GED -

State of Missouri
Kansas City, MO

Secondary School Education - English Composition

Metropolitan Community College Area
Kansas City, MO

Secondary School Education - English Composition

Columbia College
Columbia, MO

Secondary School Education - English Composition

Moberly Area Community College
Columbia, MO

Skills

  • Reach Truck
  • Housekeeping
  • Maintenance
  • Education
  • Training & development
  • Load & Unload
  • Culinary Experience
  • Assembly
  • Materials Handling
  • Packaging
  • Warehouse Experience
  • Order Picker
  • Delivery Driver Experience
  • Pallet Jack
  • Forklift

Certification

  • Forklift Certification
  • Food Handler Certification

Personal Information

Willing To Relocate: Anywhere

Timeline

Culinary Cook

Main Event
10.2022 - Current

Forklift Operator/Warehouse Associate

Haldex Brake Products
09.2018 - 03.2021

Cook/Trainer

Popeye's Restaurants
01.2016 - 08.2018

Housekeeping/ Maintenance

Columbia Housing Authority
02.2012 - 12.2015

After-School Tutor/ Driver

Columbia Housing Authority
02.2012 - 12.2015

Biomedical Equipment Technician

University Hospital/Man Power
09.2010 - 01.2012

Sales Associate/ Customer Service Specialist

Bank of America
03.2008 - 09.2010

Customer Service & Sales Representative

Target Admission Support Center (Tasc)
11.2006 - 03.2008

Cashier/Team Lead

McDonald's Restaurant
11.2005 - 11.2006

Special Education Teacher/ Tutor

Metropolitan Community College - Kansas City
07.2004 - 11.2005

Political Canvasser

America Coming Together
08.2003 - 11.2004

Housekeeper Team Supervisor

Senior Estate Assistant Living Facilities
01.2002 - 07.2003

GED -

State of Missouri

Secondary School Education - English Composition

Metropolitan Community College Area

Secondary School Education - English Composition

Columbia College

Secondary School Education - English Composition

Moberly Area Community College
Dwight Williams