Dyana (Dany) Steinmetz
Saint Louis ,MO
Overview
5
5
years of professional experience
Work History
Delivery Driver
Jimmy John's
04.2022 - Current
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Entered food and beverage orders into POS system.
- Trained new employees on cashier duties, deliveries/mapping, company policies, and customer service best practices.
Beauty Advisor
Ulta Beauty Inc.
10.2021 - 02.2022
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Answered phone calls to help with customer questions and check order statuses
Sales Representative
CUTCO
05.2019 - 09.2019
- Conducted product Zoom meeting to educate customers on features, benefits, and competitive advantages.
- Completed daily cold calling and outreach to build sales pipeline.
- Developed and maintained comprehensive understanding of products and services to enhance sales presentations.
- Handled objections skillfully during calls by addressing customer concerns effectively, leading them towards making informed decisions.
- Contributed $3,000 in sales and over 50+ in refrences
Education
No Degree -
Drury University
Springfield, MO05.2020
High School Diploma -
Trinity Catholic High School
St Louis, MO05.2019
Skills
- Positive Attitude
- Customer Service
- Valid Driver's License
- Teamwork and Collaboration
- Dependable and reliable
- Time management skills
Timeline
Delivery Driver
Jimmy John's
04.2022 - Current
Beauty Advisor
Ulta Beauty Inc.
10.2021 - 02.2022
Sales Representative
CUTCO
05.2019 - 09.2019
No Degree -
Drury University
High School Diploma -
Trinity Catholic High School