Dyanna Pierre
Lake Worth,FL
Summary
Dynamic trainer with a proven track record at Chipotle, enhancing staff development through tailored mentoring and effective feedback. Skilled in group instruction and organization, I fostered a culture of continuous improvement, leading to increased productivity and exceptional service quality. Has experience working with kids. Committed to empowering individuals to achieve their full potential.
Overview
2
2
years of professional experience
Work History
Trainer
Chipotle
Wellington, FL
10.2024 - Current
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
Waitress Trainer
Bellagio Flakowitz
Lake Worth, FL
11.2023 - 04.2024
- Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
- Improved customer satisfaction by providing exceptional service and addressing guest concerns promptly.
- Maintained consistent customer satisfaction rates through attentive listening skills and prompt issue resolution when necessary.
- Provided support during high volume periods by efficiently managing multiple tables simultaneously without compromising service quality.
Crew Team Member
Dunkin' Donuts
Lake Worth, FL
06.2023 - 11.2023
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
Education
Park Vista Community Highschool
Boynton Beach, FLSkills
- Group and individual instruction
- Attention to Detail
- Organization Skills
Timeline
Trainer
Chipotle
10.2024 - Current
Waitress Trainer
Bellagio Flakowitz
11.2023 - 04.2024
Crew Team Member
Dunkin' Donuts
06.2023 - 11.2023
Park Vista Community Highschool