D'Yavion Rosario
Jamestown,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Ambitious, career-focused job seeker, anxious to obtain an entry-level mental health position to help launch career while achieving company goals. Motivated graduated high school student with a track record of academic excellence looking for full time work and always wanting to learn more. Intends to develop professional work experience utilizing excellent communication and time management skills. A driven ambitious woman who wants to really understand mental health and others.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Rehabilitation Counselor
Southern Tier Environmental Living
Jamestown , NY
12.2023 - Current
- Established long and short-term goals for therapeutic services to encourage patient progress.
- Documented and filed patient health reports and charts.
- Assisted clients with enhancing skills in areas such as job searching, interviewing and business and personal etiquette.
- Connected individuals with relevant community resources and coordinated referrals.
- Collaborated with various healthcare professionals to plan rehabilitation programs.
- Prepared patients for self-management and decision-making responsibilities.
- Evaluated program effectiveness by tracking progress towards established goals using a variety of methods such as surveys or interviews.
- Provided advocacy services on behalf of clients when needed in order to ensure they receive necessary benefits or services from governmental agencies or other organizations.
- Coordinated the delivery of medical, educational, social, vocational, and other related services for clients.
- Provided crisis intervention services when needed by utilizing various therapeutic approaches such as cognitive-behavioral therapy or dialectical behavior therapy.
- Participated in interdisciplinary team meetings by providing input regarding the development of effective treatment plans based on individual needs.
- Provided counseling and case management services to individuals with disabilities in order to assist them in achieving their goals.
- Monitored client participation in treatment programs while providing ongoing feedback regarding progress towards established objectives.
- Responded to needs and concerns of residents and visitors.
- Interviewed, hired and trained employees in various roles.
- Monitored daily performance and patient outcomes to maintain quality assurance.
- Assessed clinical documentation to monitor management of health data and care plan coding.
Key Holder Supervisor
Little giants farmers market
Riverdale , GA
09.2022 - 11.2022
- Performed daily cash management duties including deposits, audits.
- Maintained a safe and secure environment within the store.
- Managed employee attendance records and monitored adherence to policy.
- Tracked sales data to ensure accurate inventory levels.
- Monitored store performance and identified areas for improvement.
- Recruited, interviewed and trained new key holders.
- Supervised cashiers during peak hours of operation.
- Ensured compliance with all company policies and procedures.
- Supported the Store Manager in daily operations activities as needed.
- Resolved customer complaints in a timely manner.
- Provided employees with feedback on job performance.
- Developed strategies to increase customer loyalty and retention.
- Developed effective staff schedules that maximized productivity.
- Coordinated with other departments to ensure smooth operations.
- Assisted customers in locating products throughout the store.
- Supervised bank deposits and security procedures to support store opening and closing.
- Assisted in general housekeeping to maintain store image.
- Coordinated floor moves, merchandising and display maintenance and monitored floor stock to keep popular items available to buyers.
- Collaborated with management to determine key tasks and delegate to staff members.
- Partnered with store leadership team to learn and understand management processes and reports.
- Asked open-ended questions to learn about customers' needs and escorted to merchandise locations.
- Counted and balanced registers.
- Coached staff on strategies to enhance performance and improve customer relations.
- Mentored newly hired staff in upselling techniques to improve sales.
- Directed and supervised staff performance.
- Managed 8 employees.
Retail Store Manager
Brigiottas Farmland Produce A
Jamestown , NY
11.2017 - 08.2020
- Built and maintained strong working relationships with team members.
- Resolved customer complaints in a timely manner to maintain positive relationships with customers.
- Managed daily operations by completing purchasing, inventory control, merchandising and product distribution tasks.
- Organized merchandise displays according to seasonal promotions or special events.
- Handled cash register transactions accurately while providing excellent customer service.
- Boosted company sales by developing and implementing strategic marketing approaches.
- Coached and mentored employees by offering constructive feedback and taking interest in long-term career growth.
- Coordinated stock replenishment processes as needed based on sales trends.
- Organized new stock for floor placement.
Education
High School Diploma -
Jamestown High School
Jamestown, NY06-2020
Skills
- Stress Management Techniques
- Client Advocacy
- Rehabilitation Planning
- Individual Counseling
- Case Management
- Time Management
- Effective Communication
- Self Motivation
- Problem-Solving Abilities
- Relationship Building
- Teamwork and Collaboration
- Interpersonal Skills
- Multitasking
- Team Building
- Task Prioritization
- Organizational Skills
- Continuous Improvement
- Problem-Solving
- Adaptability
- Active Listening
- Team Collaboration
- Goal Setting
- Adaptability and Flexibility
Certification
- Narcan Certified
- Mental Health AID Certified
Accomplishments
- Jamestown Highschool Acapella
This Is Me
I have always had a strong drive and going for the challenge. I did track and soccer half of my life and has always been the shoulder to cry on and the person to call when in crisis or needing help in any aspect. I have some college experience under my belt and want to get back into the books and learn more about the brain and emotions of others. I was honored to sing the national anthem for football games and basketball games. I have volunteered in my youth at St. Susan Center feeding the less fortunate. I have mentored for Striders and supervised young children age 10+ for 2 hours after school.
References
References available upon request.
Timeline
Rehabilitation Counselor
Southern Tier Environmental Living
12.2023 - Current
Key Holder Supervisor
Little giants farmers market
09.2022 - 11.2022
Retail Store Manager
Brigiottas Farmland Produce A
11.2017 - 08.2020
High School Diploma -
Jamestown High School
- Narcan Certified
- Mental Health AID Certified
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