Dyhanara Quintero
Salinas,CA
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills. I also have done some babysitting jobs, for family members, friends and coworkers.
Overview
6
6
years of professional experience
Work History
Server
Crab Bucket
10.2022 - Current
- Supported needs of 10 person wait staff who attended to specific needs of countless customers daily for Crab bucket restaurant with social relevancy and intentionality
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
Sales
KdBonitas
07.2020 - Current
- Talking to Clients tells them about our business and clothes, helps them find the right clothing and style.
- Getting to know them.
- Managed 4-member sales team activities to consistently meet 20% of sales quotas.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
Babysitter
Self Employed
05.2020 - Current
- Supervised children's activities, ensuring safety and engagement during playtime.
- Developed age-appropriate learning activities to promote cognitive and social development.
- Managed daily schedules, coordinating meal times, naps, and educational sessions effectively.
- Established positive relationships with families through regular communication and feedback.
Education
High School Diploma -
Alisal High School
Salinas, CA05-2023
Skills
- Patience & adaptability,
- Communication & interpersonal skills,
- Problem-solving & conflict resolution
- Creative
- Strong work ethic
- Team collaboration
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Server
Crab Bucket
10.2022 - Current
Sales
KdBonitas
07.2020 - Current
Babysitter
Self Employed
05.2020 - Current
High School Diploma -
Alisal High School