Server
Russo's NY Italian Kitchen and Pizzeria
07.2025 - Current
- Provided exceptional customer service by promptly addressing guest inquiries and concerns.
- Assisted in maintaining cleanliness and organization of dining area to enhance guest experience.
- Collaborated with kitchen staff to ensure timely and accurate order delivery.
- Effectively managed multiple tables, prioritizing tasks to optimize efficiency during peak hours.
- Executed cash handling procedures accurately during payment processing and end-of-shift reconciliation.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.