Dylan Altman
Omaha,NE
Summary
Adept at driving customer satisfaction and retention, I leveraged negotiation skills and a positive attitude to exceed client expectations at New York Life & NYLIFE Securities. Demonstrated expertise in client relations and efficient route planning. Proven track record in teamwork, enhancing operational efficiency and service standards at Walmart.
Overview
4
4
years of professional experience
Work History
Delivery Driver
DoorDash
11.2021 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
Insurance Agent
New York Life & NYLIFE Securities
07.2022 - 02.2024
- Built strong relationships with clients through consistent communication and excellent customer service.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
Retail Worker
Walmart
05.2020 - 07.2022
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Education
Diploma -
Papillion La Vista Senior High School
Papillion, NE05.2021
Skills
- Positive Attitude
- Customer Service
- Valid Driver's License
Teamwork and Collaboration
- Customer follow-up
- Client Relations
- Client Retention
- Negotiation
Timeline
Insurance Agent
New York Life & NYLIFE Securities
07.2022 - 02.2024
Delivery Driver
DoorDash
11.2021 - Current
Retail Worker
Walmart
05.2020 - 07.2022
Diploma -
Papillion La Vista Senior High School