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Senior Systems Administrator / IT Infrastructure Specialist with 8+ years of experience administering, securing, and supporting enterprise Windows environments in high-availability, mission-critical organizations. Deep expertise in Windows Server, Windows 10/7, Active Directory, group policy, system imaging, patch management, backup and recovery, PKI, and information assurance. Proven success supporting over 330,000 users across 17 secure networks, leading enterprise OS migrations, coordinating large-scale exercises, and safeguarding over $70 million in IT infrastructure assets. CompTIA Security+ certified, with a strong background in cybersecurity fundamentals, operational IT leadership, and Tier II/III troubleshooting in both classified and commercial environments.

Senior Operations Research Analyst with proven track record of success designing models and analytical programs to solve business problems. Results-oriented with strong research and decision-making skills to determine specifications and develop action plans for projects. Collaborative with excellent interpersonal and communication skills across diverse groups.

Results-driven Systems Engineer with over 15 years of experience supporting DoD agencies and enterprise-scale environments. Expertise includes LAN/WAN networking, Windows/Linux administration, virtualization, automation, and secure enclave design. Proven ability to troubleshoot complex systems, implement STIG/RMF hardening measures, and deliver exceptional customer-focused technical support. Extensive experience in classified environments, distributed cloud solutions, cybersecurity tooling, and managing multi-site infrastructures ensures a comprehensive approach to system integrity and performance.

Energetic Field Service Engineer with fifteen-year background performing high level repairs, installations and troubleshooting. Committed to providing optimum service support through phone and personal visits. Proficient in investigating and troubleshooting common problems and providing efficient, courteous and professional repair services.

To obtain an IT Support position where I can leverage my hands-on desktop support experience, strong customer service background, and ability to troubleshoot and support users in a secure, fast-paced environment. Seeking to contribute technical, communication, and problem-solving skills while supporting mission-critical operations.

Detail-oriented automotive technician student currently enrolled in an automotive program, with experience performing inspections, oil services, brake work, and basic diagnostics. Known for a strong work ethic, a willingness to learn, and the ability to follow repair procedures accurately in fast-paced shop environments.

I am a very hard working person that works great with others. Energetic restaurant worker proficient in greeting guests, maintaining entryways and keeping server loads balanced for maximum efficiency. Effectively collect reservations, plan events and monitor daily dining staff performance. Team-oriented and efficiency-driven with superior work ethic and multitasking abilities. Work very well with customers and good at problem solving. My time in the service industry has allowed me to hone my skills in sells and guest relations.

Detail-oriented professional with expertise in animal care, team training, and customer service. Proven ability to implement effective protocols and build strong relationships, ready to enhance operational efficiency in any animal care environment.

Experienced Systems Technician with a robust background in IT support, network management, and customer service across various industries. Demonstrates strong organisational skills, technical proficiency, and a customer-centric approach. Proven ability to troubleshoot complex issues, manage software deployments, and maintain high standards of system performance. Adept at remote support, Active Directory management, and Microsoft 365 administration. Career goal: To leverage extensive technical expertise to drive innovative solutions and enhance system efficiency in a dynamic IT environment. IT professional focused on maintaining and troubleshooting computer systems and networks. Expertise in hardware and software installations, network configurations, and providing technical support to end-users. Strong problem-solving skills and ability to ensure smooth and secure IT operations.
Professional Systems Technician with strong technical skills in network configuration, hardware troubleshooting, and software installation. Known for effective collaboration within teams, adapting to changing requirements, and delivering reliable results. Adept at diagnosing issues and implementing solutions to enhance system performance and efficiency. Recognized for integrity, reliability, and proactive approach to problem-solving.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Detail-oriented technology professional prepared to excel in system maintenance and troubleshooting. Background includes ensuring system reliability and efficiency through effective problem resolution and technical expertise. Known for strong team collaboration and adaptability to changing project needs, consistently leveraging skills in diagnostics and system optimization to deliver results.

Dynamic Systems Technician with AT&T, skilled in network troubleshooting and system upgrades. Enhanced operational efficiency through proactive maintenance and effective problem-solving. Recognized for delivering exceptional end-user support and fostering team collaboration, ensuring seamless integration of new technologies and improved service delivery. Committed to continuous improvement and technical excellence.

Dylan Anderson

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Systems Technician

Helpdesk Agent

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Bachelor of Science - Information Technology

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Systems Technician

Helpdesk Agent

Bachelor of Science - Information Technology

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