Melvyn Kowac
El Paso
Summary
Throughout my journey in technology, I have learned a lot about the systems from the past, technology in use today, and the new systems being created everyday. I understood at an early age how ever-changing, growing, and beautiful this field is and its something that I could never see myself outside of. With proactive security and the protection of devices being the primary domain in my curriculum, SEAC Network Solutions benefited from my role as an IT Analyst, where I applied my knowledge in endpoint security, remote monitoring/management (RMM) of protected systems, and IT Support, furthering the companies' initiatives and increasing client confidence in our abilities. I worked with a small team managing large IT environments throughout the Dallas-Fort Worth Metroplex and surrounding areas. My previous experience with Tier One Technology, LLC, equipped me with hands-on skills in installing, troubleshooting and managing access control devices, client relationships, large complex networked systems, and team training to ensure project success. My experience here equipped me with the ability to manage projects and become a leader in my career. I am currently pursuing a Bachelor of Applied Science in Cybersecurity and Information Assurance at Western Governors University, further strengthening my technical foundation. With certifications such as CompTIA A+, Network+, Security+ to name a few, I am highly dedicated to contributing to the protection and optimization of IT systems, with an ongoing commitment to professional growth in the cybersecurity domain and the technological world as a whole.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Systems Test Technician
Balance Staffing Agency | WiWynn Corporation
Socorro, TX
06.2026 - Current
- Conducts thorough testing of hardware and software components housed within server racks to ensure quality and performance standards.
- Collaborates with engineering teams and fellow technicians to identify and troubleshoot issues regarding testing automations and the functionality of UUTs produced at Wiwynn.
- Documents test results meticulously, providing detailed reports for analysis and decision-making.
Commissioned Security Officer
TriCorps Security
El Paso, TX
05.2026 - Current
- Monitors premises to ensure safety and security of personnel and property.
- Responds promptly to incidents, maintaining clear communication with law enforcement and emergency services.
- Conducts regular patrols, identifying potential hazards and addressing security concerns proactively.
- Assists in training new security personnel on protocols and emergency response procedures.
IT Analyst
SEAC Network Solutions
Dallas, TX
10.2025 - 04.2026
- Remote/Onsite Support & Ticket/Issue Resolution using RMM
- Endpoint/Script Automation (PowerShell, Python, Batch, Bash)
- System maintenance/administration/threat remediation of Windows (2019, 2022, 2025; 7, 8, 10 & 11; Pro & Enterprise)/Linux (Ubuntu) server, desktop, and laptop devices
Lead Access Control/CCTV Technician
Tier One Technology, LLC
Dallas, TX
06.2025 - 10.2025
- During my time as a Lead Access Control Technician @ Tier One Technology I managed client relations, maintained, installed, and troubleshooted CCTV/Access Control Systems. I was also responsible for the successful training and management of my team and various projects.
Computer Technician
SMS Infocomm
Grapevine, TX
01.2025 - 04.2025
- Achieved a consistent total of 9-10 successfully repaired computer systems per day on a weekly average.
- Specialized in the diagnosis, report writing, and repair of various DELL computer models. Operating systems included ChromeOS and various Windows/Custom OSs.
GSOC Officer
Inmar Intelligence
Grand Prairie, TX
07.2024 - 01.2025
- Specialized in Access & triaging GSOC alerts, investigations, report writing, and data visualization.
- Successful completion of 75+ investigations during my employment, improving stakeholder confidence in the department and its abilities.
Sales Support Technician w/ ATT
Alphalete Marketing
Irving, Texas, United States
04.2024 - 07.2024
- Conducted training sessions for team members on new tools and systems.
- Coordinated with vendors to resolve equipment malfunctions quickly and efficiently, reducing downtime costs.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
Signal Operations Support Specialist
US Army Cyber Center of Excellence
Fort Eisenhower, Georgia, United States
03.2023 - 04.2024
- Discharge Status: General Under Honorable Conditions
- Operated in small teams to deploy required devices for successful communication during field operations. Communication technologies included SINCGARS, UHF, VHF, DAMA/IW, LOS, AN/PRC-163 radios, MBITRs
Education
Bachelor of Applied Science - Cybersecurity & Information Assurance
Western Governors University
Salt Lake City, UT09-2026
Skills
- M365 Administration
- Vulnerability Management
- Ticket Resolution
- Python
- C
- Linux/Windows Sys Administration
- Project Management
- Endpoint Security
- IAM
- Access Control
- Hardware Repair
- Firewall Administration
- Azure/Active Directory/EntraID
- Windows Server ‘16, ‘22, ‘25
- Microsoft Office Suite
- SentinelOne Antivirus
- NinjaOne RMM
- Remote Monitoring & Management
- Docker Containerization
- ProxMox
- Windows HyperV
- MacOS
- Ubuntu
- Kali Linux
- Fedora Linux
- Parrot OS
- Debian Linux
- OPNSense
- Fortinet
- Cisco
- Ubiquiti
- TCP/IP Competencies
- Soft/Hardware Troubleshooting
- Structured Cabling
- Network Administration
- System Hardening
- Web Development
- DevOps
- Security Alert Triaging
- Report Writing
- Investigations
- Interpersonal Communication
- Teamwork
- Attention-to-detail
- Network troubleshooting
- Functional testing
- Hardware installation
- Data collection
- Software debugging
- Python scripting
- Failure analysis
- Customer service
- Problem-solving
- Attention to detail
- Multitasking Abilities
- Reporting and analysis
- Team building
- Product knowledge
- Risk assessment
- Professionalism
Certification
- CompTIA Security+
- CompTIA Network+
- CompTIA A+
- Axelos ITILv4
- Mastercard - Cybersecurity Job Simulation
- Linux Essentials Certification
- TOPS Unarmed Security Guard ~ 164827501
- TOPS Armed Security Guard ~ 164827502
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Systems Test Technician
Balance Staffing Agency | WiWynn Corporation
06.2026 - Current
Commissioned Security Officer
TriCorps Security
05.2026 - Current
IT Analyst
SEAC Network Solutions
10.2025 - 04.2026
Lead Access Control/CCTV Technician
Tier One Technology, LLC
06.2025 - 10.2025
Computer Technician
SMS Infocomm
01.2025 - 04.2025
GSOC Officer
Inmar Intelligence
07.2024 - 01.2025
Sales Support Technician w/ ATT
Alphalete Marketing
04.2024 - 07.2024
Signal Operations Support Specialist
US Army Cyber Center of Excellence
03.2023 - 04.2024
Bachelor of Applied Science - Cybersecurity & Information Assurance
Western Governors University
Trainings
- Handgun Proficiency
- Red Cross First Aid/CPR/AED
- Gallagher Certified Technician
- Brivo Certified Technician
- Avigilon Alta OpenPath
- METER Infrastructure Training
Projects
KoCinematics Production Web Server
- Technologies: Hetzner VPS (Debian Trixie), Docker, Nginx, WordPress, MySQL
- Description: https://kocinematics.com
KacheDev App Server (Portfolio Server) | Under Development
- Technologies: Hetzner VPS (Debian Trixie), Docker
- Description: https://kachedev.com