PROFESSIONAL SUMMARY
Overview
Work History
Education
Skills
Certification
LANGUAGES
Interests
Timeline
TRAININGS

MELVYN KOWAC

TriCorps Security
El Paso
2
Languages
1
Certification
3
years of professional experience

Throughout my journey in technology, I have learned a lot about the systems from the past, technology in use today, and the new systems being created everyday. I also have come to understand the importance of a secure environment in regards to us as humans and the technology we depend on everyday. I understood at a very early age how ever-changing, growing, and beautiful this field is and how its something that I could never see myself outside of. I have continuously-growing knowledge and perspective in the security industry and truly understand the importance of being proactively secure. My experience regarding physical security, deescalation practices, military operations, endpoint security, remote monitoring/management (RMM) of protected systems, and IT Support, has furthered my abilities in this field and has allowed me to see things from a high-level and proactive perspective. I have had opportunities to work with professional individuals and teams throughout the DFW, furthering my knowledge and understanding of the Cybersecurity/Physical Security industry. I have come to understand what is necessary to continuously improve this industry as a whole. My experience thus far has equipped me with the ability/know-how to manage security projects, operate professionally, and adapt, facilitating my strong desire to become a leader in this industry. I am currently pursuing a Bachelor of Applied Science in Cybersecurity and Information Assurance at Western Governors University, further strengthening my technical foundation and secure perspective. With certifications such as CompTIA Network+, Security+, CySA+, Pentest+ and Project+ to name a few, I am highly dedicated to contributing to the protection of the world and the systems we depend on. I constantly strive to succeed my yesterday with an ongoing commitment to professional growth in the security domain and the technological world as a whole.

Work History

Systems Test Technician

2 Months
Balance Staffing Agency | WiWynn Corporation | 06.2026 - Current
  • Conducts thorough testing of hardware and software components housed within server racks to ensure quality and performance standards.
  • Collaborated with engineering teams and technicians to identify and troubleshoot testing automation issues and enhance functionality of UUTs at Wiwynn.
  • Documented test results to provide detailed reports that informed analysis and supported decision-making.

Commissioned Security Officer

3 Months
TriCorps Security | 05.2026 - Current
  • Monitored premises, enhancing safety and security for personnel and property.
  • Responds promptly to incidents, maintaining clear communication with law enforcement and emergency services.
  • Trained new security personnel on protocols and emergency response procedures to ensure readiness.

IT Analyst

6 Months
SEAC Network Solutions | 10.2025 - 04.2026
  • Provided remote/onsite support and resolved tickets/issues using RMM endpoint and script automation (PowerShell, Python, Batch, Bash)
  • Maintained and administered systems while remediating threats on Windows (2019, 2022, 2025; 7, 8, 10 & 11; Pro & Enterprise) and Linux (Ubuntu) devices
  • Analyzed system performance to identify areas for improvement and optimize IT operations.
  • Developed and implemented solutions to enhance data integrity and security protocols.
  • Collaborated with cross-functional teams to align IT strategies with business objectives.

Lead Access Control/CCTV Technician

4 Months
Tier One Technology, LLC | 06.2025 - 10.2025
  • Managed client relations while maintaining, installing, and troubleshooting CCTV/access control systems to ensure optimal functionality. Trained and managed my team and various projects.
  • Installed and configured CCTV systems to enhance security measures across client sites.
  • Conducted routine maintenance and troubleshooting of surveillance equipment to ensure optimal functionality.
  • Assisted in training junior technicians on installation best practices and system operations.

Computer Technician

3 Months
SMS Infocomm | 01.2025 - 04.2025
  • Consistently repaired 9-10 computer systems daily, ensuring high-quality service and customer satisfaction.
  • Diagnosed and repaired hardware and software issues for diverse client systems.
  • Conducted routine maintenance and updates on computer systems to ensure optimal performance.

GSOC Officer

6 Months
Inmar Intelligence | 07.2024 - 01.2025
  • Specialized in access and triaging GSOC alerts, conducting investigations, writing reports, and visualizing data to support decision-making.
  • Completed 75+ investigations, enhancing stakeholder confidence in department capabilities and responsiveness.
  • Streamlined reporting processes for enhanced operational efficiency and effectiveness.

Sales Support Technician w/ ATT

3 Months
Alphalette Marketing | 04.2024 - 07.2024
  • Conducted training sessions for team members on new tools and systems.
  • Coordinated with vendors to resolve equipment malfunctions quickly and efficiently, reducing downtime costs.
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.

Signal Operations Support Specialist

1 Year 1 Month
US Army Cyber Center of Excellence | 03.2023 - 04.2024
  • Discharge Status: General Under Honorable Conditions
  • Deployed communication devices in small teams during field operations, ensuring effective communication using SINCGARS, UHF, VHF, DAMA/IW, LOS, AN/PRC-163 radios, MBITRs.
  • Developed and maintained documentation for standard operating procedures and protocols.

Education

Bachelor of Applied Science - Cybersecurity & Information Assurance

Western Governors University | Salt Lake City, UT | 08-2026
  • Penetration Testing and
    Vulnerability Analysis
  • Cyber Defense and
    Countermeasures
  • Digital Forensics in
    Cybersecurity
  • Business of IT - Project
    Management
  • Ethics in Technology
  • Legal Issues in
    Information Security
  • Managing Information
    Security

Skills

Vulnerability Management
Project Management
Scripting & Programming
Linux/Windows Systems Administration/RMM
M365 Administration
Endpoint Security
Azure/Active Directory
Ticket Resolution/RMM
Containerization/Virtualization
Troubleshooting Methodology
Network Administration
System Hardening
DevSecOps
Alert Triaging
Investigations
Attention-to-detail
Network troubleshooting
Python scripting
Failure analysis
Customer service
Problem-solving
Reporting and Analysis
Team building
Risk assessment
Physical Security Assessments
Access Control/CCTV Administration

Certification

  • CompTIA Project+
  • CompTIA Pentest+
  • CompTIA CySA+
  • CompTIA Security+
  • CompTIA Network+
  • CompTIA A+
  • LPI Linux Essentials
  • CJIS (North Richland Hills PD)
  • Axelos ITILv4
  • Red Cross First Aid/CPR/AED
  • Avigilon OpenPath Certified Technician
  • Gallagher Certified Technician
  • Brivo Certified Technician
  • Mastercard - Cybersecurity Job Simulation
  • TOPS Non-Commissioned Security License - 164827501
  • TOPS Commissioned Security License - 164827502

LANGUAGES

English - Native or Bilingual
Spanish - Limited Working

Interests

Web Development and Design
Coding and Programming
Enjoy hobbies that combine physical activity with outdoor exploration.
Running
Music Production

Timeline

Systems Test Technician

Balance Staffing Agency | WiWynn Corporation
06.2026 - CurrentRead More

Commissioned Security Officer

TriCorps Security
05.2026 - CurrentRead More

IT Analyst

SEAC Network Solutions
10.2025 - 04.2026Read More

Lead Access Control/CCTV Technician

Tier One Technology, LLC
06.2025 - 10.2025Read More

Computer Technician

SMS Infocomm
01.2025 - 04.2025Read More

GSOC Officer

Inmar Intelligence
07.2024 - 01.2025Read More

Sales Support Technician w/ ATT

Alphalette Marketing
04.2024 - 07.2024Read More

Signal Operations Support Specialist

US Army Cyber Center of Excellence
03.2023 - 04.2024Read More

Western Governors University

Bachelor of Applied Science from Cybersecurity & Information Assurance
Read More

TRAININGS

  • Handgun Proficiency
  • Red Cross First Aid/CPR/AED
  • Gallagher Certified Technician
  • Brivo Certified Technician
  • Avigilon Alta OpenPath
  • METER Infrastructure Training
MELVYN KOWAC