Dylan Arballo
Wilsonville,OR
Summary
Driven IT professional with proven expertise in troubleshooting, problem-solving, and effective communication. Excelled at Southwest Family Physicians by enhancing IT operations and support, significantly improving system efficiency. Skilled in network administration and fostering positive relationships, demonstrating a commitment to continual improvement and operational excellence.
Overview
13
13
years of professional experience
1
1
Certification
Work History
I.T. Operations
Southwest Family Physicians
04.2022 - Current
- Supported IT operations for our EMR and Lab database applications.
- Coordinated IT operations activities to deliver smooth flow of daily business needs.
- Followed systematic instructions and proper procedures necessary for successful maintenance of on-site IT operations.
- Supported physicians, front desk and medical assistants to effectively resolve I.T. related issues.
I.T. Help Desk
Lawrence Middle School
07.2011 - 09.2011
- Supported school staff and students in daily I.T. related issues.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Cultivated interpersonal skills by building positive relationships with others.
- Passionate about learning and committed to continual improvement.
- Identified issues, analyzed information and provided solutions to problems.
Education
No Degree - Cyber Security
University of Oregon
Eugene, OR07.2022
Skills
- Troubleshooting
- Problem Solving
- Documentation
- Network Administration
- Disaster Recovery Planning
- Hardware and Software Installation
- Effective Communication
- Virtual Machines
- Firewall
- Cloud Backup
- VPN
Certification
CompTia Network+
CompTia Security+
CompTia Cloud+
Timeline
I.T. Operations
Southwest Family Physicians
04.2022 - Current
I.T. Help Desk
Lawrence Middle School
07.2011 - 09.2011
No Degree - Cyber Security
University of Oregon
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