Summary
Overview
Work History
Education
Skills
Timeline
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Dylan Arredondo

Long Beach,CA

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

5
5
years of professional experience

Work History

Customer Service Representative

AutoZone
04.2023 - Current
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Delivery Driver

Pizza Hut
03.2018 - 09.2022
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered packages to customer doorsteps and business offices.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Managed customer inquiries and complaints in polite and professional manner.

Education

Associate of Arts -

Universal Technical Institute of California Inc
Rancho Cucamonga, CA
07.2023

Skills

  • Service-Orientation
  • Microsoft Internet Explorer
  • Travel Planning
  • Order Processing
  • Prioritization
  • Coordination
  • Conflict Resolution
  • Active Listening

Timeline

Customer Service Representative

AutoZone
04.2023 - Current

Delivery Driver

Pizza Hut
03.2018 - 09.2022

Associate of Arts -

Universal Technical Institute of California Inc
Dylan Arredondo