Dylan Ballard
Ft. Pierce,FL
Summary
Results-driven Sales & Marketing Representative with over 5 years in customer-facing roles within membership sales and luxury hospitality. Expert in building rapport and identifying customer needs to deliver tailored solutions. Proven ability to maintain professionalism and achieve goals in fast-paced environments, enhancing customer satisfaction and driving sales.
Overview
2
2
Languages
1
1
Certification
9
9
years of professional experience
Work History
Sales & Marketing Rep
Any Means Consulting, Inc.
04.2026 - Current
- Presented product and service information to prospects to support sales conversations.
- Explained product details, benefits, and value to empower customers in making informed decisions.
- Build genuine connections with customers in person while creating a professional, positive first impression.
- Collaborated with sales team and participated in training to enhance communication and sales skills.
- Analyzed sales performance and market activity to refine targeting and outreach efforts.
- Increased sales by 10% and received the award for fastest promotion to a leadership position.
- Followed up with leads through calls, email, and outreach sequences.
Combat Medic
U.S. Army
12.2024 - 01.2026
- Executed tasks under pressure, communicating clearly and prioritizing needs to support team objectives in demanding environments.
- Cultivated resilience, leadership, accountability, and composure through military service and deployment.
- Provided emergency medical care to injured personnel during field operations and training exercises.
- Performed triage, stabilized casualties, and prepared patients for evacuation.
- Earned multiple awards for assisting in the U.S. military's Operation Inherent Resolve.
Senior Marketing and Sales Manager
Nautical Addiction
01.2023 - 10.2026
- Directed integrated marketing and sales strategies to strengthen pipeline growth and brand visibility.
- Led cross-functional coordination between sales, marketing, and operations to improve campaign execution.
- Developed promotional plans aligned with customer demand, seasonal trends, and business priorities.
- Managed client relationships to support retention, repeat business, and account expansion.
- Created and managed multiple social media and marketing accounts for advertisement and exposure.
- Assisted in creating apparel that we later sold to new and existing customers to help gain popularity.
Beach & Pool Attendant
Kimpton Vero Beach Hotel & Spa
01.2026 - 05.2026
- Cultivated strong guest relationships in luxury resort through attentive, personalized service and face-to-face communication.
- Recommended menu items, beverages, and resort amenities tailored to guest preferences while ensuring accurate transaction processing.
- Resolved guest concerns professionally and managed multiple requests in a fast-paced setting, upholding standards of premium hospitality brand.
- Maintained pool deck cleanliness, arranging loungers, towels, and umbrellas for guest comfort.
- Monitored pool area for safety, enforcing posted rules and responding promptly to guest concerns.
- Brought in the highest profit and sales on team
Server/Bartender
Cobalt Vero Beach
01.2023 - 11.2024
- Delivered dependable customer service, coordinating with servers and kitchen staff to enhance service efficiency and reduce ticket times.
- Provided attentive table service, promptly addressing guest concerns to ensure satisfaction.
- Collaborated with kitchen staff to ensure timely food and drink delivery, enhancing overall dining experience.
- Provided dependable customer service while coordinating with servers and kitchen staff to maintain efficient service and ticket times.
- Managed over 50 customer per day.
Member Representative
Anytime Fitness
01.2018 - 02.2023
- Facilitated membership sales, onboarding new members, delivering exceptional customer service, and managing daily club operations.
- Established rapport with members and prospective customers, fostering a welcoming and professional environment.
- Answered phones, responded to inquiries, and scheduled club tours and appointments
- Doubled membership sales in the first 6 months of employment.
Education
Paramedic - Emergency Medicine
Treasure Coast Medical Institute
Fort Pierce, FL04.2024
Firefighter -
DOD Fire Academy
San Angelo, TX09.2023
High School Diploma -
Mount Dora High School
Mount Dora Florida01.2022
Skills
- Customer relationship management
- Face-to-face sales
- Needs discovery
- Product & service presentation
- Cross-selling
- Sales forecasting
- Communication
- Team collaboration
- Resilience
- Goal-oriented mindset
- Customer service
Certification
- Paramedic
- EMT - Certified Emergency Medical Technician
- ARFF - Air Port Rescue Firefighter
- EVOC - Emergency Vehicle Operators Course
- Hazardous Material Technician
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Sales & Marketing Rep
Any Means Consulting, Inc.
04.2026 - Current
Beach & Pool Attendant
Kimpton Vero Beach Hotel & Spa
01.2026 - 05.2026
Combat Medic
U.S. Army
12.2024 - 01.2026
Senior Marketing and Sales Manager
Nautical Addiction
01.2023 - 10.2026
Server/Bartender
Cobalt Vero Beach
01.2023 - 11.2024
Member Representative
Anytime Fitness
01.2018 - 02.2023
Paramedic - Emergency Medicine
Treasure Coast Medical Institute
Firefighter -
DOD Fire Academy
High School Diploma -
Mount Dora High School