Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dylan Barbara

Sanford

Summary

Detail-oriented Assistant Manager with a strong record of leadership and operational management. Achieved high productivity and team satisfaction through clear guidelines, effective communication, and strategic employee engagement techniques. Focused on driving company success by fostering positive team dynamics and ensuring smooth operations.

Overview

8
8
years of professional experience
5
5
years of post-secondary education

Work History

Assistant Manager

Big League Cards
Casselberry
05.2023 - Current
  • Assisted in managing daily operations of card inventory and sales.
  • Coordinated team schedules to ensure optimal coverage and customer service.
  • Managed customer service inquiries and complaints in a timely manner.
  • Developed training materials for new staff on product knowledge and sales techniques.
  • Implemented promotional strategies to enhance customer engagement and loyalty.
  • Analyzed customer feedback to improve service delivery and product offerings.
  • Facilitated communication between departments to streamline processes and workflow.

Retail Worker

Big league cards
Casselberry
12.2018 - 04.2023
  • Assisted customers in selecting sports cards and collectibles.
  • Processed transactions accurately using point-of-sale systems.
  • Managed inventory by organizing and restocking merchandise on shelves.

Education

Bachelor of Arts - Radio And Television

University of Central Florida
Orlando, FL
08.2020 - 05.2023

Associate of Arts -

Seminole State College of Florida
Sanford, FL
08.2018 - 06.2020

Skills

  • Customer relationship management
  • Sales analysis
  • Product and service sales
  • Inventory management
  • Retail operations
  • Customer engagement
  • Staff training
  • Team coordination
  • Team collaboration
  • Team building
  • Money handling
  • Multitasking and organization
  • Effective communication
  • Conflict resolution
  • Problem solving

Timeline

Assistant Manager

Big League Cards
05.2023 - Current

Bachelor of Arts - Radio And Television

University of Central Florida
08.2020 - 05.2023

Retail Worker

Big league cards
12.2018 - 04.2023

Associate of Arts -

Seminole State College of Florida
08.2018 - 06.2020
Dylan Barbara