Dylan Bock
Wabasso,MN
Summary
Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands. Dynamic Team Leader efficiently oversees operations and equipment to meet daily goals. Skilled in mechanical maintenance and basic repairs, equipment setup and optimization of team talents. Proven background in producing exceptional work.
Overview
6
6
years of professional experience
Work History
Parts Sales Associate
Kibble Equipment
Wabasso, MN
04.2022 - Current
- Assisted customers in finding appropriate parts promptly.
- Ordered parts from various distributors to fulfill demands.
- Conducted cash handling, credit card transactions and register closeout at end of business day.
- Stocked and managed stock of parts.
- Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
- Recommended alternative parts if necessary and taught customers fundamentals of part modification and [Equipment] repair.
Assistant Manager
Transportation Partners & Logistics
Casper, WY
05.2018 - 04.2022
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Monitored security and handled incidents calmly.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
Saw Operator
Fast
Glenwood, MN
09.2017 - 03.2018
- Set up and calibrated machinery to meet specific production requirements and meet desired tolerances.
- Maximized efficiency by removing safety hazards and debris from work areas.
- Set controls to adjust speed, feed rate, and blade tensions.
- Trained newly hired employees on machine operations and control set ups, explaining safety procedures to prevent injuries.
- Inspected equipment before, during and after shifts to initiate fixes for issues that could delay projects.
- Troubleshot equipment issues to keep machinery functioning properly during shifts.
Custom Applicator
Meadowland Farmers Coop
Wabasso, MN
01.2016 - 01.2017
- Maintained knowledge of equipment necessary to complete jobs, acquiring new skills and techniques.
- Used proper PPE and safety protocols for personal health and safety of other staff.
- Cleaned and prepared equipment necessary for projects.
- Cleaned and prepared surfaces for paint application with exacting accuracy.
- Treated areas with pesticides to alleviate bugs and other pests and destroy weeds.
- Observed company safety guidelines and maintained tight timetables when applying chemicals, lifting heavy objects and operating equipment.
- Delivered exemplary service to all customers, encouraging repeat business, positive feedback and long-term loyalty.
Education
High School Diploma -
Wabasso Secondary
Wabasso, MN05.2012
Skills
- Demand Fulfillment
- Client Needs Assessment
- Lockout and Tagout Processes
- Standard Operating Procedures Maintenance
- Critical Thinking
- Safe Work Practices
- Business Management Principles
- Recruiting and Interviewing
- Employee Coaching and Motivation
- Performance Tracking and Evaluations
- Customer Service
- Managing Operations and Efficiency
Timeline
Parts Sales Associate
Kibble Equipment
04.2022 - Current
Assistant Manager
Transportation Partners & Logistics
05.2018 - 04.2022
Saw Operator
Fast
09.2017 - 03.2018
Custom Applicator
Meadowland Farmers Coop
01.2016 - 01.2017
High School Diploma -
Wabasso Secondary
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