Dylan Brown

I am responsible for engaging and selling current and hopeful customers in the residential market. Day to day is spent primarily on knocking in an assigned area selling the features and benefits of Spectrum services. In addition, my job entails closing sales and retaining good relations with current subscribers.

• Provided deep cleaning as well as regular cleaning services for areas in need of additional sanitation.
• Interacted pleasantly with clients and patrons when performing daily duties.
• Organized supplies for efficient use based on expected customer needs.
• Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures.
• Provided detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
• Changed and laundered sheets, removing stains by using products that customers requested to restore all linens to pristine condition.
• Cleaned, sanitized and restocked bathrooms every cleaning visit to keep facilities fresh.
• Maintained exceptional guest satisfaction by working closely with management and reporting feedback from customers.
• Washed and polished glass windows and doors to keep entryways clear and professional.
• Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
• Swept and damp-mopped private stairways and hallways.
• Moved beds, sofas and up to 50 pound furniture to wipe down baseboards and alleviate dust and dirt from hard-to-reach areas.
• Collected trash from receptacles and surfaces, discreetly removing items for disposal.
• Dusted and vacuumed multiple assigned rooms, wiped baseboards, removed scuff marks and cleaned mirrors, toilets, sinks, showers, tubs and marble floors daily.
• Managed client laundry with proper care and attention to needs of different linens and articles of clothing.
• Notified maintenance orders to fix non-working equipment and address any room damage.
• Removed all trash from guest rooms, including emptying wastebaskets and properly disposing of all soiled linen.
• Completed cleaning tasks while spending majority of day walking, twisting, bending, pushing and kneeling to get job done.
• Checked all rooms and areas per day to verify vacancies post-checkout.