Robert Fuentes

Built and managed accurate sales pipeline to maintain high volume of activity.

• Used data analytics to identify and track sales trends and develop actionable insights.
• Established relationships with prospects and customers to promote product understanding and drive sales growth.
• Won new business by articulating full value of company's capabilities to prospects. 1.8 million in revenue with 32 engagement starts and 3 STA's signed
• Exceeded monthly and annual sales targets from 100% to 317% achievement
• Streamlined lead management process by utilizing CRM software to track interactions and maintain organized customer information.
• Enhanced team performance through regular sales training sessions, role-playing exercises, and constructive feedback.

Direct Sales Position that generated new sales of AT&T products and services

• Assist customers with setting up new devices and applications during home visit
• Exceeded sales goals every month by 130% up to 185%
• Build rapport with customers to gain referrals
• Door To Door sales with cold calling involved
• Input data into CRM system to manage existing portfolios and potential leads.
• Increased client satisfaction by building strong relationships and addressing their needs promptly.

• Negotiated prices, terms of sales and service agreements
• Created new revenue streams by cultivating successful partnerships with PEMEX,Exxon-Mobil and , ConocoPhillips
• Strategized with sales team to prospect and qualify potential customers within assigned
  geographic territories
• Researched clients' business issues and goals to offer appropriate solutions
• Oversaw multiple accounts and worked diligently to meet and exceed performance goals.

• Assisted students with FASFA application for scholarships
• Exceeded quota every month by 120% up to 150%
• ADM Associate of the Month and Employee of the Month various times
• Cold call to set appointments, evaluate and interview prospective students for school
• Documented, maintained and tracked prospective student applications.
• Stayed up to date on school policies and diverse program requirements.
• Advised students throughout admissions process and assisted with questions or concerns about completing and submitting specific forms and documents.

• Processed challenging loan applications for first-time borrowers, self-employed applicants and borrowers with problematic credit histories.
• Analyzed applicants' financial status, credit and property evaluations to determine feasibility of granting loans.
• Resolved concerns and answered questions for parties involved with each transaction to promote successful outcomes.
• Educated customers on variety of loan products and available credit options to promote valuable decision-making.
• Performed daily maintenance of loan applicant database.
• Listened carefully to customer complaints and swiftly resolved issues by taking appropriate action.