Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dylan Campbell

Peoria,AZ

Summary

Influential Insurance Sales Agent with 3 years of experience customizing insurance programs, explaining features and benefits of available insurance products and developing successful marketing strategies. Motivated professional possessing exceptional multitasking, organizational and time management abilities. Expertise in customer relationship management, prospecting and sales.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Licensed Insurance Sales Professional

USAA Insurance
Phoenix, AZ
07.2021 - Current
  • Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
  • Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
  • Served as frontline underwriter overseeing potential risks to company's insurance acquisitions.

Insurance Service Agent

USAA
Phoenix, AZ
07.2019 - 11.2020
  • Answered incoming phone calls to articulate product value to prospective customers and support current policyholders.
  • Reviewed and adjusted customer coverage levels to address, identify and resolve customer conflicts.
  • Responded to customer requests for products, services and company information.

Shipping Manager

Sensory Goods
Goodyear, AZ
07.2016 - 02.2018
  • Communicated with vendor representatives to resolve damaged shipments and item shortages.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Maintained accurate computer records of materials weights, bill amounts and identified variances.
  • Monitored and reported on transportation costs and properly filed shipping documents.

Education

No Degree - Mathematics

Arizona State University
Tempe, AZ

Skills

  • Financial Needs Assessment
  • Service-Oriented
  • Clientele Development
  • Verbal and Written Communication
  • Insurance Customization
  • Policy Changes
  • Insurance Policy Sales
  • Time Management
  • Critical Thinking
  • Premium Calculations

Certification

  • Licensed Property and Casualty Personal Lines
  • Google IT Support Specialist - In Progress

Timeline

Licensed Insurance Sales Professional

USAA Insurance
07.2021 - Current

Insurance Service Agent

USAA
07.2019 - 11.2020

Shipping Manager

Sensory Goods
07.2016 - 02.2018

No Degree - Mathematics

Arizona State University
Dylan Campbell