Dylan Carpenter
Fort Collins,CO
Summary
An HR professional with 8+ years of management specializing in employee relations, customer relationship management, and operations management. Developed outstanding customer and employee relationships through 18 years of restaurant experience. Communicates clearly and effectively while operating with a strong sense of urgency.
Overview
9
9
years of professional experience
Work History
Manager
Domenic's Wine Bar & Bistro
08.2015 - Current
- Trained personnel in fine dining service, wine knowledge and enforced participation in exercises focused on developing key skills.
- Developed strong company culture focused on employee engagement, collaboration, and continuous learning opportunities for 20+ employees.
- Successfully managed weekly budgets, inventories and allocated resources to maximize productivity and profitability.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service for our 1000+ weekly customers.
HR Intern
CGRS Inc.
03.2022 - 09.2022
- Worked directly with Rene Clements (CGRS HR Manager with 25 years of HR experience) on compensation plans, staffing hires, designed job descriptions, and workforce planning.
- Assisted in organizing company-wide events, boosting morale and fostering positive workplace relationships among colleagues.
- Developed strong written and verbal communication skills.
- Conducted performance reviews and provided feedback to managers on employee performance.
Paraprofessional
Poudre School District
10.2014 - 04.2015
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
Education
Bachelor of Science - Business Administration And Management
Colorado State University
Fort Collins, CO12.2023
Associate of Science - Business Administration
Front Range Community College
Fort Collins, CO12.2021
Skills
- Communication
- Conflict Resolution
- Data analytics
- Employee relations
- Hiring and training
- HR policies
- MS Office
- Operations Management
- Organization
- Staff development
- Time management
Timeline
HR Intern
CGRS Inc.
03.2022 - 09.2022
Manager
Domenic's Wine Bar & Bistro
08.2015 - Current
Paraprofessional
Poudre School District
10.2014 - 04.2015
Bachelor of Science - Business Administration And Management
Colorado State University
Associate of Science - Business Administration
Front Range Community College
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