Dylan Ceballos
Albuquerque,NM
Summary
Experienced shift lead with a strong gravitation to procedures, shift scheduling, and guest service. Known for clear communication, problem solving, and keeping daily operations running smoothly. Always open to learning and understanding the why behind the processes of things.
Overview
1
1
Language
10
10
years of professional experience
Work History
Shift Leader
Dutch Bros
Albuquerque, New Mexico
04.2025 - Current
- Resolved shift issues quickly to keep daily operations moving smoothly.
- Planned shift assignments to match team members with coverage needs across each station in the shop.
- Built supportive workplace culture that improved the experience for customers and employees.
- Ensured the shop was ready for customers by opening and closing on schedule.
Shift Leader
Defined Fitness
Albuquerque, New Mexico
04.2024 - 02.2025
- Supervised front-of-house operations to ensure smooth guest service delivery.
- Assisted in daily scheduling to organize appointments and meet quotas.
- Assisted Members with any issues inside of the gym, among each others, or with issues concerning their accounts
Tire Technician
Old Coors Tire shop
Albuquerque, New Mexico
05.2016 - 02.2023
- - Performs tire mounting and balancing on customer vehicles to support safe operation.
- - Completes puncture repairs to return tires to service.
- - Reviews incoming tire inventory for quality issues and wear.
- - Executed proper collection and disposal of used tires to maintain workplace safety.
Education
High School Diploma -
Abundant Life Christian School
Albuquerque, NM05-2021
Skills
- Shift management
- Guest service
- Operational readiness
- Performance metrics
- Team leadership
- Problem solving
- Attention to detail
- Clear communication
Languages
Spanish
Native/ Bilingual
Affiliations
- Volunteer- Iglesia Cristiana Vida Abundante- worship team
Timeline
Shift Leader
Dutch Bros
04.2025 - Current
Shift Leader
Defined Fitness
04.2024 - 02.2025
Tire Technician
Old Coors Tire shop
05.2016 - 02.2023
High School Diploma -
Abundant Life Christian School