Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Dylan Cripe

Vail,CO

Summary

A hardworking employee who tries to be a team player. I have been wanting to get into the IT field for some time now. I am currently working on my CompTIA A+ and would like to get my networking certification soon after. I hope to learn and gain as much experience as possible to make me a better employee and knowledgeable individual.

Overview

2
2
years of professional experience
1
1
Certification

Work History

PSS Supervisor

Vail Resorts Inc
Vail, CO
09.2024 - Current
  • Helped employees who needed assistance, such as with questions about products or technical difficulties with the computer.
  • Resolved customer complaints and issues promptly, making our line go down faster, as well as satisfying the guest.
  • Maintained a healthy work environment for employees.
  • Responded to customer questions regarding products, prices and availability.

Front Desk Specialist

Lions Square Lodge by the Gondola
Vail, Colorado
07.2024 - Current
  • Received incoming calls from guests seeking assistance or information about the property.
  • Completed daily reports on occupancy levels, arrivals and departures, special requests.
  • Greeted guests upon arrival and provided directions to their rooms or other areas of the hotel.

Waiter/Shift Manager

The Little Diner
Vail, CO
02.2024 - Current
  • Presented menus and answered questions regarding items.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
  • Cleaned dining room chairs, tables, floors and other surfaces regularly.
  • Trained new employees to perform duties.

Customer Service Representative

Itsm Solutions
Sydney, Australia
04.2023 - 10.2023
  • Typed 80 words per minute.
  • I would talk to three customers at one time, with a response time of a maximum of 30 seconds through text chat.
  • We would help customers with any IT issues they had with our website, such as something not working or shutting down.
  • Check the system for any free spins for the guest

Education

License - Fire Fighting

Aparicio-Levy
Tampa, FL
02-2020

License - EMT

Hillsborough Community College
Tampa, FL
01-2019

High School Diploma -

Bloomingdale Highschool
Tampa, FL
05-2018

Skills

  • Customer service
  • Adaptability
  • Technical troubleshooting
  • Reliability

Certification

  • A+ Certification in progress

References

References available upon request.

Timeline

PSS Supervisor

Vail Resorts Inc
09.2024 - Current

Front Desk Specialist

Lions Square Lodge by the Gondola
07.2024 - Current

Waiter/Shift Manager

The Little Diner
02.2024 - Current

Customer Service Representative

Itsm Solutions
04.2023 - 10.2023

License - Fire Fighting

Aparicio-Levy

License - EMT

Hillsborough Community College

High School Diploma -

Bloomingdale Highschool

Similar Profiles

CREATE PROFILE
Dylan Cripe