- Music
- Gym Workouts
- Watching Movies and TV Shows
- Baking
- Cooking
- Soccer
- Voleyball
- Swimming
- Surfing
- Kayaking
Dylan Dascoli
Newark,NJ
Summary
Customer service professional with solid background in food and beverage service. Focused on delivering excellent service and maintaining clean and organized work area. Known for effective team collaboration and adaptability to changing needs, with skills in point-of-sale systems and order accuracy.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Counter Worker
Cafe Gia Pizzeria
04.2023 - 07.2024
- Enhanced customer satisfaction by providing efficient and accurate order processing.
- Assisted in inventory management and restocking supplies for streamlined operations.
- Handled cash transactions with accuracy, contributing to overall financial integrity of the establishment.
- Managed high-stress situations effectively during peak hours while consistently delivering outstanding customer service.
- Improved order accuracy, clarifying customer preferences during the ordering process.
- Collaborated with kitchen staff to ensure timely order completion, enhancing customer experience.
- Greeted customers warmly upon arrival, fostering a welcoming environment that encouraged repeat business.
- Maintained awareness of inventory and stocking conditions, noting discrepancies and communicating with customers.
- Prepared food items according to established recipes and standards, guaranteeing consistent quality across all orders.
- Streamlined order-taking process by utilizing effective communication skills with both customers and kitchen staff.
- Accurately operated cash register to process customer payments.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Delivered food to guest tables with timeliness and efficiency.
- Managed the busiest times of the year where 30+ people would come in and the phone would not stop ringing with efficiency and minimal fuss
Lifeguard
American Pools
08.2022 - 09.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Attentively monitored swimmers to identify distress.
- Responded to emergency situations in a timely, efficient manner.
- Upheld hygiene standards in pool and surrounding area.
- Prevented accidents through regular equipment inspections and maintenance.
- Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons.
- Reduced the number of rule violations with clear signage and consistent enforcement of policies.
- Supported swim lesson instructors in providing quality instruction to students of all ages and skill levels.
- Managed first aid supplies inventory, replenishing as needed to ensure availability during emergencies.
- Managed a pool with 20 people in it by myself
Education
Associates - Accounting
Berkeley College
Woodland Park, NJ06-2028
High School Diploma -
Longwood Highschool
Middle Island, NY06-2024
Skills
- Cleanliness standards
- Cash handling expertise
- Food safety practices
- Upselling strategies
- Quick Learner
- Team Player
- Cleaning and organization
- Customer Assistance
- Effective Communication
- Food handling safety
Accomplishments
- Achieved Manager at previous employment
Certification
- CPR/AED for the Professional Rescuer - American Red Cross.
- First Aid Certification - American Red Cross\
- VITA Certified
- ServSafe Food Handler
Interests
Timeline
Counter Worker
Cafe Gia Pizzeria
04.2023 - 07.2024
Lifeguard
American Pools
08.2022 - 09.2023
- CPR/AED for the Professional Rescuer - American Red Cross.
- First Aid Certification - American Red Cross\
- VITA Certified
- ServSafe Food Handler
Associates - Accounting
Berkeley College
High School Diploma -
Longwood Highschool
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