Dylan Date
Mesa,AZ
Summary
Dynamic retail professional with experience at QuikTrip, recognized for enhancing customer satisfaction and driving sales through effective merchandising strategies. Reliable and punctual, skilled in stock control and customer service, I foster positive relationships and maintain an organized store environment, ensuring optimal product availability and an exceptional shopping experience.
Merchandising professional with proven track record of enhancing store layout and product presentation to maximize sales. Known for strong collaboration with teams to meet and exceed goals in dynamic environments. Flexible and reliable, skilled in inventory management and customer insights.
Experienced with sales strategy development and team leadership. Utilizes effective communication and motivational techniques to inspire high performance within team. Track record of achieving sales goals and fostering collaborative and dynamic work environment.
Overview
6
6
years of professional experience
Work History
Sales Representative Team Leader
Swire Coca-Cola
06.2025 - Current
- Helped team to exceed sales targets through strategic planning and effective communication.
- Managed key accounts effectively, ensuring customer satisfaction and maintaining long-term partnerships.
- Enhanced customer experience by addressing concerns promptly and providing tailored solutions based on their needs.
- Mentored junior sales representatives, enhancing their performance and product knowledge.
- Analyzed market trends to identify new business opportunities and adjust sales strategies.
- Developed training materials for onboarding, improving ramp-up time for new hires.
- Collaborated with marketing to align promotional strategies with sales objectives.
- Conducted regular performance reviews, providing feedback to drive team success and accountability.
Merchandiser
Swire Coca-Cola
11.2024 - 06.2025
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
Assistant Manager
QuikTrip
03.2020 - 11.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Increased sales through effective merchandising strategies and targeted promotions.
Education
High School Diploma -
Westwood
Mesa, AZ05-2020
Skills
- Reliable and punctual
- Friendly and outgoing
- Stock rotation
- Pricing and shelf labeling
- Active listener
- Store maintenance
- Sales techniques
- Stock control
- Retail
- Time management
- Multitasking
- Customer service
- Team mentorship
- Training development
- Customer satisfaction
Timeline
Sales Representative Team Leader
Swire Coca-Cola
06.2025 - Current
Merchandiser
Swire Coca-Cola
11.2024 - 06.2025
Assistant Manager
QuikTrip
03.2020 - 11.2024
High School Diploma -
Westwood